Frost & Sullivan presents AT&T with the 2020 Product Leadership Award in Wireless Carrier Mobile Applications

AT&T Workforce Manager and supporting applications recognized

by Tyler Hillier, editor

In a recent report, Frost & Sullivan recognizes AT&T with its 2020 Product Leadership Award for mobile workforce applications and solutions.

The report reveals that “North American businesses that have already implemented mobile workforce applications are convinced of their value.” The analysis goes on to state that 84% of these businesses have deployed 10 or more different mobile workforce apps among their employees.

Frost & Sullivan recognizes the product leadership of AT&T Business across its mobile workforce platform. The firm highlights the key solutions helping AT&T Business achieve its product leadership: AT&T Workforce Manager, AT&T Mobile Forms, and AT&T Enhanced Push-to-Talk. Further, Frost & Sullivan applauds the comprehensive nature and interconnectivity of the AT&T Business solution portfolio.

“AT&T has demonstrated a keen sensitivity to customer needs,” the report says, “creating a comprehensive platform of prebuilt, third-party mobile workforce solutions.”

Frost & Sullivan recognizes the challenges wireless carriers face when adopting these applications. According to the industry benchmarking report, AT&T Business overcomes those challenges and delivers an exceptional experience to customers.

“Recognizing the dynamic nature of this industry, AT&T does not let its product portfolio get stale. In particular, Frost & Sullivan is impressed with AT&T’s effort to add vertical-specific applications during the past year.”

For more information about workforce mobile applications from AT&T click here.

Read the full Product Leader Award report here.

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