5 keys to building the intelligent business

The success of your business may depend heavily on how
you handle transforming your technology infrastructure.


Are you committed?

'Committed Investors' have increased their investment in technology infrastructure by more than 75% year on year.

Committed Investors

'Hesitant Investors' are those whose investments have declined or stayed the same over the last 12 months.

Hesitant Investors

Less than 1 in 10 businesses are
committed to technology infrastructure transformation.

Those committed to modernization stand
to seize a huge competitive advantage:

9 in 10 Committed Investors


under 4 in 10 Hesitant Investors

have improved market share
over the last 12 months

8 in 10 Committed Investors


4.6 in 10 Hesitant Investors

have improved speed to market with new
products and services over the last 12 months

8.6 in 10 Committed Investors


1 in 3 Hesitant Investors

have improved regulatory
over the last 12 months

Based on our research, these 5 takeaways will help you be more
like the Committed Investor as you face a digital turning point:


1 Double down on data

Create plans for effective data management

Businesses say they are confident that their current technology infrastructure will deliver on key data priorities—yet, when questioned further, they reveal serious reservations about their existing data management capabilities.

More than 7 in 10
business leaders are confident they already have the tools to improve business intelligence


yet roughly 4 in 10 are frustrated by their lack of access to real-time data


If you don’t have a balanced infrastructure in place, you risk being swamped by data. Hesitant Investors provide a stark warning: Over the past 12 months—


6 in 10

have prioritized IoT (a huge source of data), but...

...only 3.5 in 10
have focused on big data and analytics.

2 Strike the right
balance with security

Invest in security, but not at the expense of all other areas

Many businesses are funneling resources into cybersecurity—to the exclusion of other investment. This hyper-focus on one area could be limiting future business growth.

Nearly 4 in 10
say data security measures hindering innovation is a top 3 source of frustration

Cybersecurity is the number 1 barrier to agreeing on an investment strategy for technology infrastructure


More than 4 in 10 have prioritized cybersecurity investments over the past
12 months,

yet just over 2 in 10 have seen improvements in this area over the same timeframe

3 Bring in third-party expertise

Third-party providers can help analyze, roll out,
and maintain your transformation plan

Lack of clarity over technology decisions is holding many businesses back.

1 in 5
lack knowledge to scrutinize their IT function’s strategy

1 in 3

struggle with competing visions about
future technology infrastructure

1 in 5 say their IT departments are holding them back from transforming in spite of having a vision in place.

Third-party providers can help you overcome the internal barriers that are blocking long-term strategic decisions.

4 Commit to open architecture

OA technology can unlock the full potential
of an optimized technology infrastructure

Committed Investors are looking beyond security to build more agile, innovative businesses.

1 in 5
are prioritizing open architectures, which will deliver significant competitive advantages.


Open architectures


Are crucial for sharing data within ecosystems


Enable better understanding of customers


Allow businesses to build customized services quickly and efficiently


Help sidestep the pain points associated with monolithic architecture

5 Bridge old and new

Adopt a hybrid approach as you move from
legacy systems to a new technology infrastructure

Businesses must balance investments across:

Advanced data
management solutions




To effectively bridge the old and new, you need a clear strategy in the early stages of transformation. For Committed Investors, their balanced investment strategy in technology infrastructure is paying dividends:

9 in 10
are acting on new opportunities more quickly

Nearly 9 in 10
have improved customer experience