Real-time shipment conditions amplify Racine Berkow’s level of client trust

AT&T Cargo View with FlightSafe offers a simple solution to checking in on fine-art shipments while in transport.

Business Needs

Fine-art transporter Racine Berkow Associates, Inc. (RBA) looked to sensor technology to further build client trust and confidence and to grow their business.

Networking Solution

AT&T Cargo View with FlightSafe, which tracks shipments in real time, offers details like current temperature, light exposure, pressure and more.

Business Value

For RBA’s clients, the proper handling and care of their objects is their biggest concern. Using Cargo View adds another layer to RBA’s security approach, which clients find very valuable.

In Brief

In Brief

About Racine Berkow

RBA was founded in 1987 as a global freight forwarder and licensed customs broker specializing in fine arts, antiques, and museum exhibitions. RBA provides museum-quality fine art transport and handling services for museums, galleries, institutions and the discerning collector.

Industry Focus

Fine art transport

Size

N/A

Business Challenge

The art that is shipped is sometimes worth millions of dollars and can possibly be irreplaceable. But the company had no sure way of knowing the security of its shipments until they were finally delivered to customers. And for new customers, choosing RBA seemed no different than choosing a similar company.

Solution

The AT&T Cargo View devices give RBA all the information it needs to know its shipments are taken care of in the delivery process. By packing the devices with each piece of art, the company can monitor the condition of the pieces in real time. And that provides a relief for the company, as well as its customers.
 

 

Topics

Discover content based on your areas of interest

  • Business Operations

    Streamline your processes and run your business more efficiently

  • Cloud

    Improve productivity by relying on the security of the cloud with the performance capabilities and solutions you need

  • Collaboration & Communication

    Stay connected in and out of the office, virtually anytime, anywhere, to get work done faster and easier than ever

  • Cybersecurity

    Protect your business from cyber criminals, data breaches, natural disasters, and more

  • Internet of Things (IoT)

    Connect and monitor assets from virtually anywhere for maximum productivity

  • Marketing

    Get the word out about your products and services by using the latest hardware, software, and other technology

  • Mobile Technology

    Streamline collaboration, communication, and management to mobilize people, processes, and assets

  • Network & Connectivity

    Experience greater bandwidth, security, intelligence, simplicity, scalability, and flexibility in an integrated single network platform