Chronic pain doesn’t disappear during a crisis. As COVID-19 spread and the government issued shelter-in-place orders, Advanced Pain Management (APM) needed a way to continue to treat its patients suffering with persistent pain. 


APM needed to continue helping its patients while its offices were closed

  • Business needs

    The ability to care for patients and protect staff during the COVID-19 pandemic. 

  • Results

    AT&T Office@Hand keeps patients connected to their healthcare provider without exposing them or APM staff to the novel coronavirus. APM’s triage nurses consult with patients, answer questions, and arrange refills—taking roughly 800 calls a day.

  • Solution

    AT&T Office@Hand is a flexible cloud-based solution that makes it easy for medical staff to deliver treatment using voice, fax, text messaging, and audio and video conferencing.

AT&T Solutions

Collaborate effectively with network solutions from AT&T


Treating chronic pain patients during COVID-19 quarantine

Advanced Pain Management office

About Advanced Pain Management

APM provides safe, interventional pain management procedures and therapies that provide long-term relief. It is one of the largest providers of pain management in the Midwest, with more than 50 specialized providers at 22 health center locations. 
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