Highlights
APM needed to continue helping its patients while its offices were closed
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Business needs
The ability to care for patients and protect staff during the COVID-19 pandemic.
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Results
AT&T Office@Hand keeps patients connected to their healthcare provider without exposing them or APM staff to the novel coronavirus. APM’s triage nurses consult with patients, answer questions, and arrange refills—taking roughly 800 calls a day.
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Solution
AT&T Office@Hand is a flexible cloud-based solution that makes it easy for medical staff to deliver treatment using voice, fax, text messaging, and audio and video conferencing.
AT&T Solutions
Collaborate effectively with network solutions from AT&T
About
Treating chronic pain patients during COVID-19 quarantine
About Advanced Pain Management
APM provides safe, interventional pain management procedures and therapies that provide long-term relief. It is one of the largest providers of pain management in the Midwest, with more than 50 specialized providers at 22 health center locations.
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