Unified Communications Consulting

Unified Communications Consulting

Evolve your communication and collaboration capabilities. Our UC consultants provide industry-leading expertise that ranges from premises-based UC architectures to hosted and managed solutions—and offers the technical, management and integration skills to make them a reality.

Take advantage of a flexible UC approach

Expand your options. Our UC consultants take a vendor-agnostic approach to develop a variety of strategies and solutions—so you can take advantage of the ones that best align with your organization’s current business processes and future goals.

Tap into the established voice and UC expertise of AT&T

Draw on the experience of an industry-leading provider. With a solid foundation of large-scale UC deployments as well as a strong knowledge base of next-generation voice solutions, our UC consultants are equipped to confidently guide your vision from concept to completion.

Benefit from a streamlined UC consulting process

Simplify your UC transition with a single source for guidance, implementation and support. By integrating multiple vendor services and components into one engagement, we can help move you quickly and efficiently toward a more powerful communications infrastructure.

Whether you’re planning a major network migration or simply taking stock of your communications strategy, we can help bring your UC goals to life. We offer assessment, planning and implementation services that span five areas:

UC strategy and roadmap

Clarify your goals—and get expert guidance on how to reach them. Our UC consultants have fine-tuned the strategy and roadmap service to help you:

  • Understand key UC requirements
  • Identify gaps or deficiencies in your existing network
  • Outline UC solution and migration options
  • Analyze potential cost, integration and user adoption considerations

By providing clear insight into vendor, service delivery and migration options, the UC strategy and roadmap engagement can be a valuable first step toward a new unified communications deployment.

UC readiness

Get an outside perspective on your communications strategy. Included as part of the UC strategy and roadmap service, UC readiness is also offered as a stand-alone service to assess the impact a UC solution will likely have on your infrastructure and workflow—and if your organization is adequately prepared to deploy it.

UC transformation

Make your UC vision a reality. Our UC transformation service is the tactical application of a strategy and roadmap engagement or a customer’s existing strategy. It provides the resources and oversight to help you:

  • Navigate business, technical and operational requirements
  • Design and integrate complex, multi-vendor services
  • Manage your organization’s migration to a new UC solution

Whether you’re making a small upgrade or undergoing a complete platform overhaul, our UC transformation service is designed to help get you from where you are to where you need to be quickly and efficiently.

Voice and SIP transformation

Amplify your voice capabilities with VoIP and SIP transformation. Our UC consultants specialize in the telecommunications infrastructure, network transport and UC applications required to build a solid IP-based voice solution. We can also provide comprehensive governance and program management to minimize risk and help you realize benefits faster.

Microsoft technologies consulting

Create a complete UC solution around a single vendor. Similar to the UC transformation service, Microsoft technologies consulting focuses our solution design and integration expertise on Microsoft applications, such as:

  • Hosted Premise Lync Solutions
  • Office 365™ and Lync Online
  • AZURE™
  • Exchange™
  • SharePoint®
  • Active Directory®
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FEATURED
  • Accelerating Collaboration for a Leading U.S. Railroad
  • Accelerating Collaboration for a Leading U.S. Railroad

    By centralizing voice, collaboration and customer service applications within our global IP network, our UC consulting experts helped the company focus less on managing infrastructure and more on delivering its core services.


MOST RECENT FIRST
  • Sweetening Collaboration for a Global Snack Company

    We developed a customized UC solution which centralizes applications in a cloud-based environment, to help one of the world’s largest snack companies optimize efficiency and deliver more of the signature tastes, textures and treats its consumers love.

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Additional Resources

  • See how a leading US railroad increases flexibility and empowers teams with unified communications.
  • Transform your communications Microsoft UC Solutions.
  • Consolidating applications in the cloud helps a global snack company communicate simply and powerfully.
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