hybris Commerce Suite

Performance to power your eCommerce


Let AT&T host and manage your hybris Commerce Suite for, multi-channel e-Commerce performance that helps you to efficiently engage your customers and free your staff. AT&T can manage all of your application support tasks, so you can focus on building your business. In addition, AT&T can help you:

  • Get more value from your hybris investments
  • Create a positive shopping experience for customers
  • Maintain optimal application performance to help reduce costly downtime
  • Improve your online revenue potential

Breadth of services to support hybris application

With AT&T, you’ll reduce complexity by having one source for application, hosting and consulting. In addition to hybris support, AT&T offers:

  • A global network and application infrastructure
  • Internet data centers around the world to support your current or future global eCommerce presence
  • Enterprise-class managed security options designed to help protect you and your customers
  • Virtual Private Network (VPN)
  • Content distribution and acceleration
  • Mobility services and more

The experience and expertise of AT&T for hybris

AT&T is ranked by Internet Retailer as the #1 Web hosting provider to the top 1,000 e-retailers in North America.* AT&T is a hosting service provider with 17+ years of experience managing eCommerce solutions, including large and small online retail channels. To help you obtain the most from hybris Commerce Suite, AT&T:

  • Tests and certifies every hybris configuration for compatibility and quality
  • Uses ITIL based service management process for reliability, governance and control
  • Provides 24/7 coverage and a “high touch,” designated support team that understands hybris technology
  • Offers application lifecycle services, such as performance monitoring, tuning, troubleshooting, enhancements, and disaster recovery

*Based on our customers' total online revenue as listed in the 2013 Top 500 and Second 500 Guides.

Managing and Hosting hybris

When AT&T manages and hosts your hybris Commerce Suite, your customers will enjoy a feature-rich website experience which is supported by the trusted performance of AT&T. We continually update, patch, tune and maintain applicable hardware and software resources as part of your end-to-end solution.

With AT&T, you can:

  • Offload your entire infrastructure management. AT&T can host, manage and maintain your hybris solutions.
  • Enjoy competitive pricing. Pay recurring monthly fee instead of tying up capital to build your own internal team or data center.
  • Get a virtual, scalable environment that allows you to expand your technology footprint quickly, easily and cost-effectively.

When AT&T hosts your hybris application in an AT&T Internet Data Center, you can avoid unnecessary capital expenses. AT&T Synaptic InfrastructureSM is a utility-based virtualized hosting platform that can scale efficiently and effectively to meet your requirements.

hybris App Consulting / Professional Services

Get the most of your hybris Commerce Suite with AT&T application consulting services. We can gather requirements and create the technical specifications to implement your hybris solutions. We can also identify enhancements that will help create an optimal online shopping experience for your customers. Fee-based AT&T application consulting services for hybris can include:

  • Upgrades and new software implementations
  • Custom application development and enhancements
  • Quality assurance and load testing
  • Troubleshooting and optimization services
  • Integration with third-party solutions

hybris and Security Solutions

AT&T provides multi-layered protection, from the enterprise-class security of our data centers to the virtual private network (VPN) that connects our systems to your internal environment. Our solutions can help customers fulfill their PCI compliance requirements and industry-specific audit controls. Security features include:

hybris and CDN Service

Deliver content with the speed and performance that customers expect. AT&T Content Delivery Network (AT&T CDN) Service can help improve the user experience by accelerating delivery of your content, increasing stability, and handling variable traffic patterns with automated scalability. AT&T CDN Service offers optimized content delivery across multiple platforms, including a wide range of mobile devices.

hybris Management from AT&T includes:

  • Configuring the software to your specific needs
  • Deployment in an AT&T Internet Data Center
  • Proactive and continuous monitoring of application performance
  • Patch management and hot fixes
  • Change management to help maintain system integrity and quality of service

AT&T supports your hybris Commerce Suite applications with:

  • A designated 24x7 support team that understands your environment and business needs
  • A customer portal with self-service tools for performance monitoring and reporting
  • Strategic performance reviews and analysis to support any marketing and seasonal events

AT&T Application Consulting services for hybris can include:

  • Discovery to define requirements, goals and implementation plan
  • Application upgrades and new software implementations
  • Custom application development and enhancements
  • Load testing and quality assurance
  • Optimization services and troubleshooting
  • Integration with third-party solutions
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