Electronic Flight Bags innovate travel procedures for American Airlines pilots

Tablets coupled with the reliable AT&T network reformed the cumbersome pre-flight process for every pilot

In Brief

About American Airlines

American Airlines, Inc. (AA) is a major American airline headquartered in Fort Worth, Texas. It is the world's largest airline when measured by fleet size, revenue, scheduled passenger-kilometers flow, and number of destinations served. American together with its regional partners operates an extensive international and domestic network with an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries.

Industry Focus

U.S. domestic and international air travel


U.S. domestic and $40 billion in operating revenue, with over 100,000 employees and a fleet of over 900 aircraft.international air travel.

Business Challenge

Pilots were forced to carry bulky, 40-pound flight kits containing the flight information, navigation charts and reference materials they need to fly the plane, along with the vast number of forms they must complete for the FAA. American Airlines wanted to find a better way to provide them with the up-to-the-minute information they need to fly safely and meet FAA requirements, while eliminating the potential for back injuries. And these pilots needed to access the information at crowded airports and airplanes over reliable and far-reaching Wi-Fi.


Incorporating the AT&T network throughout the airports, as well as the airplanes themselves, by using the AT&T Control Center for the Internet of Things. Airline pilots could access their information anytime and anyplace, whether they’re in a crowded airport or cruising at 30,000 feet.


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