Products and solutions
Find contact center solutions that build relationships
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Cloud Contact Center
Transform the customer experience through a powerful, scalable, highly secure cloud contact center solution.
Recommended for you
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Contact Center Essentials
Incremental add-on contact center services.
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Contact center solutions
| Product | Purpose | Benefits |
|---|---|---|
| Cloud Contact Center | Provides cloud-based contact center solution and omnichannel experiences, from AI chat bots and email, to phone calls, IoT and social media. | Industry experienced experts help your business deliver omni-channel experiences to improve customer relationships, new channels of revenue and positive business outcomes. |
| Contact Center Essentials | A suite of add-on contact center services for both existing on-premises and cloud contact centers. | Incrementally improve your ability to meet customer expectations - without the need for a rip and replace strategy. |
| Contact center consulting | Assists the client in detailing the business, operational, and technology drivers to help deliver positive business outcomes. | Business and technology guidance on platforms, feature / function alignment with business priorities, and integration options. Comprehensive requirements analysis, technology evaluation, financial justification and transformation roadmap for hosted, cloud, premises or hybrid designs. |
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