Cable Operator

As the demand for integrated entertainment, expanded services, and content delivery on varied media, increases, cable operators depend upon reliable and scalable networks to support a range of new features and controls.  Cable subscribers demand a superior experience and consistent performance for high speed dataservices, digital broadcasting, HDTV and interactive applications like television e-mail, chat, commerce,  games, video on demand (VOD) and personal video recorder (PVR) applications - without interruptions.

AT&T provides a reliable, secure, global IP MPLS network, and ISP platform designed to deliver an array of end-user services specific to cable operations.  AT&T's IP networking capabilities allow cable operators to deliver bundled services such as voice, video and high speed internet services. With the vision and expertise that cable operators need to establish and manage their VoIP services, AT&T delivers the solutions needed to create positive customer experiences and reduce churn.

Here are some of the ways in which AT&T supports you:

  • Unbranded or "white-label" solutions provide you with private label ISP services, while allowing you to maintain operational control through remote network management capabilities, private network transport (PNT), IP VPN networking, and end-to-end professional services;

  • Reliable local, long distance and international connectivity for your residential and enterprise applications;

  • Customer-branded directory assistance and operator services provide you with new revenue generation opportunities while streamlining their internal operations and reducing your total cost of ownership.
       
  • A scalable, reliable and secure MPLS-based network infrastructure which allows you to prioritize mission-critical application traffic delivery and which will support IP services including non-linear programming such as VOD, digital media, gaming, and television messaging;

  • AT&T Internet Protect, an award winning security portal, which identifies potential malicious activity, scrubs viruses and spam, and deters attacks which can degrade the network's performance.

  • A suite of integrated services that extend virtual backbone services to your end-users and content partners using an end-to-end managed platform over AT&T's MPLS-based VPN services;

  • Contact management solutions combining AT&T's expertise in CRM and toll-free services with offer-rich features like network-to-desktop integration, call routing and consolidated reporting to help you increase subscriber retention while providing outstanding service; and

  • AT&T BusinessDirect® helps you to maximize productivity, cost efficiency and control, with seamless pass-through from your ordering and customer care systems to AT&T systems for quick provisioning and trouble resolution, optimizing your network performance and control.

AT&T has a history of innovation.  Through its research arm, AT&T Labs, AT&T has discovered and created numerous technological innovations in the communications industry.  That proud heritage continues with AT&T Labs' recent work in areas like network and applications convergence, leading to new services like Internet Protect.  This service provides a unique network security product for your use in VoIP applications. 

AT&T also has a long history of building the most scalable and reliable networks in the world.  This continuing work provides you with unmatched network reach and capabilities as the foundation for customer offers - allowing you to seamlessly extend your network and expand your reach to over 238 countries and territories without major capital expense.  

AT&T also backs up the quality of its products and services with industry leading SLAs that define our service quality. With hundreds of professionals dedicated to the wholesale market, AT&T is uniquely positioned to meet the demands of cable operators.