Enhanced Directory Assistance Service (EDA)

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With AT&T Enhanced Directory Assitance Service, your customers can tap into one of the most up-to-date listing databases available today. Customer-friendly, automated systems make finding the right listing quick and easy. Plus, trained operators are available to assist customers when more help is needed.

Enhanced Calls / Information Services allows a wireless caller to request information services including weather, driving directions, movies, sports, restaurant reviews, toll free numbers, Canada and Puerto Rico numbers.

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Enhanced Directory Services (EDA) services may include informational features such as weather, driving directions, movies, sports, category search and others. With AT&T EDA Service, your customers can tap into one of the most up-to-date listing databases available today. Customer-friendly, automated systems make finding the right listing quick and easy. Plus, trained operators are available to assist customers when more help is needed.

Enhanced Calls / Information Services allows a wireless caller to request information services including weather, driving directions, movies, sports, restaurant reviews, toll free numbers, Canada and Puerto Rico numbers.

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EDA lets you add value by giving your customers access to other valuable up-to-date information they need most.

• Weather: This service offering provides a customer with weather data and content including current conditions, extended forecasts, airport delays and ski resort reports

• Driving directions: This service provides a customer with specific driving directions from one street address to another street address. To use this service the caller provides his/her starting point and destination, and the most efficient driving path between those two points is derived and offered to the caller. Direction information may be delivered to the caller verbally.

• Movies: This service offering provides a customer movie listing information for national cinemas that include show time data, theatre data and movie guide content.

• Sports: This service offering provides a customer with the ability to request sports score updates for Major League Baseball, National Basketball League, National Football League, National Hockey League, NCAA Division-1 Men’s Basketball and NCAA Division-1 Football. Information provided shall include In-game Information (Real-time Score Updates and End of Quarter/Period/Inning Summaries) and Post-game Information (Confirmed final score).

• Restaurant reviews: This feature provides a customer with restaurant review information for a minimum of 100 cities/regions throughout the United States. Information will include restaurant name, locality, cuisine and price-range.

• Toll free numbers: This service offering provides a customer with the ability to request national toll free listings for businesses.

• Canada numbers: This feature provides a customer with Canadian telephone numbers.

• Puerto Rico numbers: This feature provides a customer with Puerto Rico telephone numbers.

• Send to a colleague

With AT&T EDA Service, your customers can tap into one of the most up-to-date listing databases available today. Customer-friendly, automated systems make finding the right listing quick and easy. Plus, trained operators are available to assist customers when more help is needed.