Support

Post Questions, Find Answers

Browse the AT&T Business Community Support Forum for questions and answers, comments and other postings about Products, Services, Devices, and Offers, or submit your own questions or comments.

Access Online Resources

AT&T Connect

View product downloads and documentation, training materials, and resources such as downloadable add-ins.

Business Landline and Digital Voice/Data Services

Check online order status for POTS, ISDN, Centrex, DID, DOD, DS1, DSL, Circuits, and 800 service.

Wireless Phone and Device

Access to documentation, tutorials, Frequently Asked Questions and live chat customer support.

Call an AT&T Specialist

DSL Internet Service: 1-877-937-5288

Network availability status, DSL installation status, technical assistance and Billing questions.

Digital Video Center: 1-800-221-7680

Optical Mesh Service, Data Transfer or Data Center disaster recovery, video service or trouble reporting.

All Other Services: 1-800-248-3632

AT&T BusinessDirect® Portal

Manage your corporate network.
Access self-service tools.
Place orders and check status.
Pay bills automatically or at your convenience.

Premier Platform

Upgrade wireless phones and devices.
Manage wireless users and features.
Place wireless orders and check status.
Pay wireless bills automatically or at your convenience.

Not an Enterprise Business Services Customer?

Access other support resources for your Personal or Small Business products, plans and services.

Explore Billing Options

AT&T eBill - Manage Your Billing Online

AT&T eBill [.pdf, 155kb], an electronic online support solution for managing AT&T wireline and wireless invoices conveniently and efficiently anytime, anywhere, is supported by AT&T BusinessDirect® | Premier eBill.

View, analyze and pay bills days before the paper bill arrives in the mail
Submit and track online disputes or billing inquiries - avoid being put on hold and/or navigating through multiple phone prompts
Pay your monthly AT&T eBill via credit card or Electronic Funds Transfer from checking - eliminate the need for checks, envelopes and postage
Review the details of usage (including unbilled usage for wireless) and costs - across multiple systems, services, companies or countries
Analyze trending and variance reports to detect fraudulent usage and to create forecasts
Click to Chat with a live person for immediate technical and personalized support

Learn more about billing options

Billing Inquiries

Wireline

Submit disputes or billing inquiries via AT&T BusinessDirect eBill (View, Analyze and Pay Your Bill) if you are already a registered eBill user
Call the regionalized toll-free number listed at the top of your bill
Contact your Account Manager or Service Manager

Wireless

Submit disputes or billing inquiries via Premier eBill if you are already a registered eBill user
Call the regionalized toll-free number listed at the top of your bill
Contact your Account Manager or Service Manager