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Issue 9 [PDF, 3MB]

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Issue 9

Networking Views

This issue of Networking Views explores how mobile technology is transforming business

Cover Story

Business in Motion

Mobile applications are delivering improved business performance

Market View

RFID Hits the Airwaves

Delivering actionable data to the supply chain

Expert Perspective

New Mobility Productivity Metrics

Start by measuring the impact on key business functions

Customer Insight

Innovation Delivers for UPS

Almost every UPS business process is touched by wireless technology

Global Pulse

Guide, Train, Attain

New skills needed for mobile employees

In Closing

Perspectives from GM's CIO

Ralph Szygenda on globalization, IP networking and business transformation

Sidebars

Keeping Customers Connected at UPS

Improving customer service with wireless technology

Six Tips for Measuring the Productivity of Mobile Workers

From Professor Marco Iansiti of the Harvard Business School

Tasty Baking: Success with Mobile Bytes

Direct store delivery team relies on interactive mobile devices

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