Support

Post Questions, Find Answers

Browse the AT&T Business Community Support Forum for questions and answers, comments and other postings about Products, Services, Devices, and Offers, or submit your own questions or comments.

Access Online Resources

Support Resources for AT&T Connect

View product downloads and documentation, training materials, and resources such as downloadable add-ins.

AT&T Global Network Client

Access to downloads and documentation for Windows, Mac, iOS and Android client software.

Business Landline and Digital Voice/Data Service

Wireless Phone and Device

Access to documentation, tutorials, Frequently Asked Questions and live chat customer support.

Contact an AT&T Specialist for your Customer Service Needs


Mobility Sales & Service 1-800-331-0500


Mobile Application Support Chat

Available 9:00 am to 9:00 pm (EST), 7 days a week.

Enterprise Business Customer Care1-877-438-0041

For new sales, please contact your AT&T Sales Executive.

Small Business Sales & Service1-888-944-0447

DSL Internet Service:1-877-937-5288

Network availability status, DSL installation status,
technical assistance, Billing questions.

Digital Video Center:1-800-221-7680

Optical Mesh Service, Data Transfer or Data Center
disaster recovery, video service or trouble reporting.

AT&T BusinessDirect® Portal


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  • Manage your corporate network.
  • Access self-service tools.
  • Place orders and check status.
  • Pay bills automatically or at your convenience.
 

Premier Platform


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  • Upgrade wireless phones and devices.
  • Manage wireless users and features.
  • Place wireless orders and check status.
  • Pay wireless bills automatically or at your convenience.


Not an Enterprise Business Services Customer?

Access other support resources for your Personal Support or Small Business Support products, plans and services.


Explore Billing Options


AT&T eBill - Manage Your Billing Online


AT&T eBill [.pdf, 155kb], an electronic online support solution for managing AT&T wireline and wireless invoices conveniently and efficiently anytime, anywhere, is supported by AT&T BusinessDirect® | Premier eBill.

  • View, analyze and pay bills days before the paper bill arrives in the mail
  • Submit and track online disputes or billing inquiries - avoid being put on hold and/or navigating through multiple phone prompts
  • Pay your monthly AT&T eBill via credit card or Electronic Funds Transfer from checking - eliminate the need for checks, envelopes and postage
  • Review the details of usage (including unbilled usage for wireless) and costs - across multiple systems, services, companies or countries
  • Analyze trending and variance reports to detect fraudulent usage and to create forecasts
  • Click to Chat with a live person for immediate technical and personalized support

Learn more about billing options


Billing Inquiries


Wireline

Wireless

  • Submit disputes or billing inquiries via Premier eBill if you are already a registered eBill user
  • Call the regionalized toll-free number listed at the top of your bill
  • Contact your Account Manager or Service Manager

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Follow @ATTBusinessCare on Twitter for more Business Support tweets.