9-1-1

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Experience, employees, and reliability you can count on in an emergency.  Living in today's world, the demand for public safety is greater than ever.  That's why it's important for you to rely on AT&T Public Safety solutions, the safe, dependable choice.  AT&T has over thirty-four years experience installing, maintaining and hosting 9-1-1 call centers and databases.  We want to help make sure your community has accurate and reliable 9-1-1 service and we'll be with you every step of the way with our reliability, dependability and experience.

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9-1-1 service enables the general public to report emergencies by calling a Universal Emergency Telephone Number, 9-1-1.  AT&T offers the following 9-1-1 services where available:

• Basic 9-1-1 (B9-1-1) - Routes all calls from telephone numbers beginning with a given central office prefix code to the Public Safety Answering Point (PSAP) served by that central office.
• Enhanced 9-1-1 (E9-1-1) - Adds features to enhance Basic 9-1-1, such as Automatic Number Identification (ANI) and selective routing of 9-1-1 calls to a specific PSAP when various PSAPs serve customers within a central office's area.

Find full descriptions of the features and functions of 9-1-1 services provided by AT&T in applicable Tariffs, Price Lists and Guidebooks available through your state's Public Utility Commission.  Technical limitations may apply. 

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With 9-1-1 service from AT&T you get:

• Complete solutions promote a solid 9-1-1 platform including accurate databases, quality equipment and reliable networks
• Highly reliable network for secure, dependable access
• Comprehensive databases with access to over 100 million ALI records nationwide
• Hundreds of trained technicians, managers and consultants, many who are members of the National Emergency Number Association (NENA) and the Association of Public Safety Communications Officials (APCO)

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With 9-1-1 service from AT&T you get a solution you can count on:

• We can help you find a solution that meets your specific need.
• A reliable network means fewer network outages and better up time
• Industry expertise available to you to help you serve the public

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• 3-1-1

Voice reporting capabilities for non-emergencies.

• 9-1-1 Equipment

Choosing the right equipment can be a critical part of your Public Safety call center. With comprehensive customer premises equipment packages, AT&T can help you by delivering a fully integrated, end-to-end emergency response solution.

• 9-1-1 Solutions for Private Branch Exchange (PBX) Systems

Help ensure fast and accurate identification of emergency calls. Display location information at a Public Safety Answering Point (PSAP) when someone dials 9-1-1 from your Private Branch Exchange (PBX).