AT&T Connect®

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Conferencing for the Enterprise

Designed to meet the needs of today's geographically and virtually dispersed work environments, AT&T Connect differs from other conferencing products by delivering an enterprise-class application that transforms voice, web and video conferencing from multiple point tools into one core communication product that can be given to everyone in your company, like email. This seamless, real-time conferencing solution offers integration with mobility devices.  This approach:

• Extends the proven cost savings and productivity benefits of conferencing to all employees in the company, not just a select few

• Empowers innovation throughout the organization, enabling employees to create new ways to speed time to market, improve quality and strengthen customer relationships

• Offers an IP based solution which affords a migration platform for unified communications solutions

Additionally, our industry leading conferencing and collaboration solution meets your needs with:

• Enterprise-class scalability, reliability and performance

• Unparalleled bandwidth efficiency

• Enterprise-grade security

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AT&T Connect^® is an all software, IP-based application that is inherently better suited than other products to deliver rich, full-featured voice, web and video conferencing across an enterprise.  Designed to meet your everyday communication and collaboration needs, AT&T Connect integrates with core business applications, and can be given to everyone in the organization, like email.  This innovative technology differs from other conferencing products through:

Integration with Enterprise IT infrastructure, PBX Systems and Applications

You've made serious investments to support your business with best-in-class technologies.  AT&T Connect helps you increase the ROI from those investments with open and rich integration with IT and PBX systems, email, calendaring and other collaboration enterprise applications.

Flexible Deployment

AT&T Connect supports on-site, hosted and managed service deployment models.  In addition, it offers a unique "blended" deployment option that delivers the best features of the on site and hosted models integrated into a single, fail safe deployment.  Enjoy the cost savings, security, and control of a behind-the-firewall conferencing application with the rapid start-up, geographic coverage, overflow and fail-over protection of a global hosted service.

Our blended deployment model is rapidly becoming the standard choice of enterprises around the world because it allows them to:

• Put conferencing on-site where greater usage volumes exist;
• Utilize hosted services for smaller offices, remote and traveling users, and external participants;
• Change the mix of on-site and hosted access over time, as requirements change;
• Standardize on a single conferencing product instead of multiple tools; and
• Manage both premises and hosted components as a single, integrated conferencing application.

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Multiple Conferencing Products In One

AT&T Connect transforms voice and web conferencing from multiple point tools into one product that meets all of your business needs.

Voice Conferences.  Enjoy full featured, stand-alone voice conferences. Pre-scheduled and reservationless. Network-grade security.

Voice conferencing capabilities include: 

• Reservationless and scheduled conferences
• My Meeting Room: Always-open, personalized meeting room for reservationless conferences
• Security features including assigned password and conference lock
• Call me and dial-out features from the web
• Global IP-based audio-conferencing services with in-country dial-in access from over 140 countries, with in-language support, when available
• Each user receives dedicated dial-in numbers (toll-free and caller paid) and access codes
• AT&T Conference Monitor allows you to manage and monitor a conference call in real-time via the Internet
• Digitized replay, Transcription, Conference Continuation without host
• Integration with mobile devices

Web Conferences. Launch online meetings for 2 people or 125 people with one click. Share and collaborate applications and documents in real time with colleagues, customers, prospects, or partners.

Web Conferencing capabilities include:

• Application sharing, including remote control
• Shared whiteboard, Web tours
• On-the-fly polling, surveys
• Dial Back and Dial Out capability available through AT&T Global IP Reservationless Service
• Microsoft Outlook and Office Communicator plugins for easy scheduling, entry to events
• Interface Integrated controls for both Web and audio interfaces (mute, expel, invite others and more), Public and private chat
• Speaker identification

Video Conferences. Powerful multi-point desktop capabilities enrich the collaboration experience, with various video layouts designed to complement conference requirements.  The Host or the Presenter can change the video layout on the fly during the conference.

Video conferencing capabilities include:

• Fully integrated multipoint voice, data and video conferencing solution
• Simple and intuitive control of video transmission and image layout
• H.264 video codec for superior image quality
• Existing AT&T Connect customers can activate new video capabilities quickly and easily
• Delivers professional interactive video collaboration experience from the desktop or laptop- in the office, at home, or in a conference room
• No special firewall configurations required: uses standard outbound port (:80 or :443) - same as regular web browser
• Robust distributed server architecture routes real-time communication streams in a highly scalable, fault-tolerant, bandwidth-efficient manner

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Why have so many leading organizations chosen to deploy AT&T Connect^® company wide? Because they want to give the benefits of conferencing and collaboration to every employee in their organization.  Only AT&T Connect has the industry leading technology that makes giving conferencing to everyone economically possible.  AT&T Connect solves today's business challenges that arise from geographically distributed and highly mobile employees, globalized customers and suppliers, rising expenses, and accelerated timeframes.  Not only does AT&T Connect save costs and increase employee productivity, it enables a more innovative, agile and well aligned business.

Consolidate Multiple Conferencing Tools

AT&T Connect can simplify conferencing for both end users and IT teams.  Instead of paying separately for multiple voice, web and video conferencing tools, pay less for one integrated product that does it all.  Instead of making your business users learn multiple products - and forcing your IT team to support them all - standardize on one conferencing application across the enterprise.  

Meet User Demands for Collaboration Tools

Most conferencing products are either too expensive or not robust enough to give to more than 20% of a company's employees.  However, employees need more collaborative tools that can help them be successful in today's distributed work environments.  AT&T Connect's enterprise-class technology makes it possible to give every employee a powerful tool without adversely impacting your communications budget or your network.  

Here's what customers say they accomplish with AT&T Connect:

• "We improved the quality of our products and competitively shortened our time-to-market."
• "We improved our ability to give customers more personalized and productive attention."
• "We're training our channels much faster, speeding up and improving their ability to sell our products."
• "We're able to hold global, company-wide meetings of a thousand or more without paying an event cost!"
• "We've standardized the capabilities of our customer support teams globally so they can operate as one."
• "We responded to a national disaster, training over a thousand volunteers in weeks at literally no cost."
• "When we integrated with our email system, usage per employee skyrocketed."
• "A month into deploying, we are doing 5000 meetings a month on the system."
• "Now our principal engineers can travel and still hold meetings with other customers as if they were there."
• We record employee broadcasts as that regardless of their timezone in the world, everyone hears the message."

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• AT&T Conferencing Service Global Option

AT&T Conferencing Service Global option offers a conferencing solution to meet the needs of those customers with international presence. In-country dial-in access numbers are available in over 60 countries worldwide, each connecting to the same conference call.

• IP Audio Conferencing Service

AT&T IP Audio Conferencing Service is a network-based, reservationless conferencing solution providing enhanced features, optimized call flows, strengthened reliability and availability, advanced web-based tools and integration with web-based collaboration applications.  This service can be combined with AT&T IP Flexible Reach Service to provide a total IP-based, on-net audio conferencing solution.

• Telepresence Solution

In our rapidly changing world, businesses need the ability to change course quickly, collaborate globally, and streamline decision making.  The AT&T Telepresence Solution offers an "in-person" meeting experience using the AT&T global MPLS-based VPN platform.  With the AT&T Business Exchange, you have a unique business to business multipoint meet-me bridging capability that allows you to meet with employees, suppliers, partners, while retaining a high level of security on your VPN network. The AT&T Telepresence Solution is a fully managed, turn-key, scalable service offering a "life-size" in person experience.

• Video Conferencing

AT&T Conferencing Services Video capabilities allow two or more sites to join the same pre-scheduled video conference call at anytime and from anywhere - helping your business to reduce travel costs and increasing collaboration among your employees and suppliers.