IP Audio Conferencing Service

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AT&T IP Audio Conferencing Service is a network-based, reservationless conferencing solution providing clients with enhanced features, optimized call flows, strengthened reliability and availability, advanced web-based tools and integration with web-based collaboration applications. This service can be combined with AT&T IP Flexible Reach Service to provide a total IP-based, on-net audio conferencing solution.

At  AT&T, teleconferencing is a core competence.  AT&T is committed to a long term global IP VoIP strategy with audio conferencing as one of the key applications running on our industry-leading IP-MPLS global infrastructure.

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The total IP-based solution utilizes two underlying components: AT&T MIS or PNT Service as the base connectivity and AT&T IP Flexible Reach Service for full VoIP enablement.  Clients also have the flexibility of utilizing conferencing capabilities (using both PSTN and IP networks) to manage the evolution of their communications investment.  This total IP-based solution can reduce communications costs, increase user's productivity through simplified, integrated communications and reduce the overall network complexity.

(Enlarge Network Diagram)

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AT&T IP Audio Conferencing Service adds value to your teleconference capabilities by providing a wide array of hosting commands on a call-by-call basis. These commands are accessible via Touch-Tone commands or via the AT&T Conference Monitor (on the Web):

• Entry & Exit Options (silence, tones, name)
• Participant Count
• Conference Continuation without Host
• Dial Out and Add Participants
• Conference Record/Digitized Replay
• Mute All
• Name Record
• Roll Call
• Question & Answer Session
• Voting & Polling (via DTMF only)
• Conference Lock
• Live Assistance Request
• Integration with Web Conferencing
• View ANI (Automatic Number Identification) via Conference Monitor (when available)
• Co-branded web applications

Enhanced Features Provide Better Access and Security

AT&T IP Audio Conferencing Service provides several enhanced features to allow immediate access and maintain conference security.  These features include:

• Host Selectable Access Code - the access code that hosts and participants enter to uniquely identify the Host account.
• Host Selectable Password - a numeric code that hosts enter to identify themselves as the conference host, thereby letting them start their conference and use the commands and options reserved for the host; used also to gain access to the AT&T Conference Monitor - the Internet interface.
• Optional Security Code - to enhance a call's security, a host can utilize a numeric security code to enhance a specific conference security or all conferences hosted.  If a conference has the security level activated, a participant must enter a valid security code to join the conference.  The security code can be assigned per conference call via the Touch-Tone commands.
• Name Announce - participant name is announced before being joined to the call.
• Conference Lock - the host can lock a conference call via Touch-Tone commands or Conference Monitor at anytime during the call preventing anyone from entering.
• Online Conference Monitor - monitor and control your conference via the web.

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Performance

• Access via TDM or VoIP services Load balanced architecture for improved reliability and service ability
• Identical user experience regardless of PSTN or IP access
• Pay as you go... no large capital outlay for fixed cost expenditures 

Agility

• Spontaneous virtual meetings without reservations
• Join a conference call anytime, from anywhere
• Reduce risk of technology obsolescence and incompatibility

Control

• 24/7 TeleConference Specialists assistance
• World-class Customer Service centers with expertise in web and audio conferencing

Security. 

• Robust host-selectable options to protect against the unexpected
• Utilizing the security embedded in AT&T's global IP infrastructure for multi-layered, defense-in-depth

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• AT&T Conferencing Service Global Option

AT&T Conferencing Service Global option offers a conferencing solution to meet the needs of those customers with international presence. In-country dial-in access numbers are available in over 60 countries worldwide, each connecting to the same conference call.

• AT&T Connect®

By combining the best voice, web and video capabilities into one core business application, AT&T Connect^® can assist you in improving your business by providing real-time communication and collaboration tools, while reducing your travel costs.  

• Telepresence Solution

In our rapidly changing world, businesses need the ability to change course quickly, collaborate globally, and streamline decision making.  The AT&T Telepresence Solution offers an "in-person" meeting experience using the AT&T global MPLS-based VPN platform.  With the AT&T Business Exchange, you have a unique business to business multipoint meet-me bridging capability that allows you to meet with employees, suppliers, partners, while retaining a high level of security on your VPN network. The AT&T Telepresence Solution is a fully managed, turn-key, scalable service offering a "life-size" in person experience.

• Video Conferencing

AT&T Conferencing Services Video capabilities allow two or more sites to join the same pre-scheduled video conference call at anytime and from anywhere - helping your business to reduce travel costs and increasing collaboration among your employees and suppliers.