Remote Access Service

Remote Access Service: Simple, Highly Secure Access Across Devices and Workplaces

As workforces become more mobile, the workplace can be virtually anywhere – an airport, a hotel room, a coffee shop or at home. Whether connecting to customer information, sales-tracking software or checking inventory, both remote and mobile employees want fast, flexible, highly secure access to corporate applications and resources. They also want a similar experience across devices and workplaces.

AT&T Network-based IP VPN Remote Access Services can extend your VPN to virtually anywhere and any device to provide employees with simple, highly secure remote access no matter how or where they connect.

Utilize VPN access inside and outside the office

Remote Access Services can be ideal for extending the reach of your corporate VPN to telecommuters and remote staff in a home office setting. But when work has you on the go, remote access also means providing fast connections on the fly to a range of mobile devices, so employees can have:

• A consistent VPN access experience in or away from the home office
• Flexible access from smartphones, tablets and laptops
• Reliable high bandwidth connections to turn wait time into productive
• Highly secure remote access to help keep communications and data private
• Global access via the AT&T Network

Mobile Remote Access: Make your device your office

Extend your remote access capabilities using tablets, smartphones and laptops. With mobile remote access service from AT&T, take advantage of:

• The nation's fastest mobile broadband network-built on GSM network technology
• The largest U.S Wi-Fi network.*

Seamless connections, single-click VPN access

The AT&T Global Network Client [PDF, 2MB] provides VPN client software applications for Remote Access Services and Mobile Remote Access Services. Each Remote Access VPN client works with nearly any type of wireless or wired network connection – including Wi-Fi, mobile broadband cards, DSL and Wired Ethernet and features:

• One-click, single sign-on access to corporate applications
• A simple user interface
• Intelligent access selection to identify the closest Wi-Fi hotspot
• Highly secure remote and mobile access with embedded firewall
• Mobile VPN clients for iOS and Android platforms
• Support for AT&T LaptopConnect and other mobile broadband cards
• Connections to nearly 220,000 hotspots worldwide

Help keep your business up and running with Remote Access

If your network is disrupted, AT&T Remote Access Services can help get you up and running. Combine on premises equipment with wireless technology to have a redundant connection that can usually be restored quickly. If your facility is damaged, you can move to another building - or several locations - and still connect with cellular technology.

Make connections that make a difference

Learn more about how AT&T solutions for remote access along with state-of-art security features and mobile security can help you make the connections that make a difference in your business.

*Largest based on company branded and operated hotspots.

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• Have Us Call You
• Call Us: 877-542-8666

Remote Access Considerations

If you're thinking about Remote Access VPN for your business, here are some things to consider:

Do you need to provide global VPN access to corporate applications and systems?
With AT&T, you can connect remote and mobile workers via one of the world's most powerful and advanced global IP backbone networks. We offer multiple access methods - including Wi-Fi, mobile broadband cards, DSL and Ethernet – and network coverage in more than 154 countries and over 220,000 Wi-Fi hotspots.

All this means that you can provide users around the globe with consistent access services and the reliability, redundancy and availability of the AT&T network.

Do telecommuters and branch office employees need access? Remote Access Services can be a great solution for office settings in remote locations or telecommuters who work from a home office. For easy, highly secure remote access to corporate resources, the AT&T Global Network Client [PDF, 655KB] solution provides VPN client software for smartphone, tablet and laptop users and a simple interface that works across devices.

Do you have a growing population of mobile workers?
If you need to maintain productivity outside of the office, Mobile Remote Access Services can deliver highly secure connections from a variety of devices your employees carry. Mobile client software, provided by the AT&T Global Network Client [PDF, 655KB], is available for smartphone, tablet and laptop users, including iOS and Android platforms. A common interface simplifies the VPN access experience.

Are you concerned about protecting sensitive corporate or customer data?
AT&T provides tunneled and encrypted access using VPN services over our Internet protocol (IP)-enabled multiprotocol label switching (MPLS) network. This methodology meets industry-wide security standards and provides highly secure remote access to help keep corporate and customer information private.

Design Your Remote Access Solution

AT&T networking and mobility specialists can analyze your needs and recommend a design that includes the most appropriate solutions, configurations or devices. We take your business and regulatory requirements into consideration, as well as the types of applications remote and mobile users will access.

We can help design a remote access solution that meets your specific needs for extending enterprise applications to telecommuters, remote staff and mobile workers.

Get Started Today

• Have Us Call You
• Call Us: 877-542-8666

Remote Access Service Delivery

AT&T technical and solutions professionals have industry-specific expertise with network architectures, end-user applications and mobility to help make your transition to Remote Access VPN services easier. As part of the service delivery, we can:

• Install and deploy any necessary equipment
• Work with other vendors to help ensure existing equipment functions properly with your Remote Access Service
• Test your applications, equipment and VPN access to assess the impact new technologies or devices might have on service

With AT&T, you can also opt to manage and maintain your remote access solution on your own, or we can do it for you.

Remote Access Customer Support

Our help desk provides 24x7 coverage with proactive and reactive support. AT&T technicians and mobility support teams can work with your IT staff to help:

• Pinpoint potential issues before they impact employee access
• Resolve any issues that arise
• Provide end-user support for Remote Access

Web-based support tools in the AT&T BusinessDirect® Portal can also help you:

• Monitor your VPN network
• Generate reports
• Submit trouble tickets and change requests
• Access self-service support 24 hours a day

For mobile remote access services, AT&T has mobility technical support teams, help desk services and end-user support to assist you with your remote access services.

Get Started Today

• Have Us Call You
• Call Us: 877-542-8666

To find out how Remote Access Services can help keep your business connected, e-mail us today.

For more information about mobile remote access, contact us at the AT&T Business Direct|Premier ordering and provisioning portal.

*Cellular coverage not available in all areas. Information subject to change. Additional restrictions apply.