AT&T Business Messaging

Group messaging and notification solution

AT&T Business Group Messaging: quick, convenient business communications.

AT&T Business Messaging is an end-to-end group messaging solution that allows you to communicate with your teams via their mobile devices.

With AT&T Business Messaging, you can:

  • Send text messages to individuals and groups as large as 20,000
  • Encourage quick open and response rates
  • Send longer messages (up to 1,000 characters) than traditional SMS allows
  • Enhance communication with delivery confirmations
  • Use any AT&T device capable of receiving text messages
  • Use our Messaging app for both Android and iOS handsets and tablets
  • Send attachments including photos and videos from your device

Simple functionality. Powerful features.

Business Messaging gives you the reliable performance you need to reach your team instantaneously.

  • Integrate Business Messaging easily with most Business Notification applications using Messaging protocols for internet, email and dial-up
  • Customize rapid-response prompts
  • Use Spam filter protections
  • Use SSL access via WCTP (128-bit encryption)
  • 24/7 technical support

*with a qualifying agreement

AT&T Business Messaging can enhance mobile communications within virtually any enterprise, but it has distinct advantages for the following use cases:

Field Service

As an SMS-based mass texting technology, Business Messaging can provide quicker open and response rates than phone calls or emails. It’s ideal for utility workers who need to quickly address customer issues and relay messages during outages.

View these Case Studies:


Dispatching

Business Messaging provides fast, responsive two-way communication. It can be particularly useful for helping mobile workers and dispatchers adapt to changes in scheduled deliveries or operations.

View these Case Studies:


Business continuity

Text messaging is often the last mobile service to fail in areas of poor reception or network congestion, making it an ideal backup option during emergencies. With the ability to reach any SMS-compatible AT&T device, Business Messaging can help employees exchange information with the office.

*with a qualifying agreement

Use Business Messaging with existing applications.

When it comes to implementing Business Messaging for mass texting, you have two options: access it via AT&T’s web-based Business Notification Center—or combine it with applications your organization already uses. Messaging protocols (SNPP, WCTP, SMTP and TAP) allow for easy integration with most enterprise messaging applications. For example, you can use SMTP to send emails that appear as text messages on employee devices.

Enjoy a user-friendly setup process.

Business Messaging is easy to set up and use:

  1. Provision AT&T Business Messaging on employee devices.
  2. Log in to the AT&T Business Notification Center or point your application to one of the Business Messaging addresses listed in the Frequently Asked Questions.
  3. For users who want to use the Business Messaging app on Android or iPhone, download from your app store.
  4. Type a message, select recipients and press send. The Business Messaging gateway quickly validates recipients and securely delivers the message to AT&T mobile devices.

Pricing

Business Messaging offers two options: a bulk pricing plan for groups of users or individual plans for each AT&T phone number. For more information, see the Business Messaging Product Brief.

Please review these Videos:

- How to send and receive messages

- How to adding and search for Contacts and Groups

*with a qualifying agreement

Show Me:

Brochures


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Brochures


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  • AT&T Business Messaging Product Brochure

    AT&T Business Messaging is an end-to-end group notification and messaging solution that works easily with most business notification applications to enable enhanced wireless notification and response features.


  • PDF | 2MB

Articles


Case Studies


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Demos


Presentations


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White Papers


Additional Resources


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  • Learn how efficient communication with Business Messaging helps businesses.
  • Introducing AT&T Business Messaging and our new messaging app (01:39)

Get started today

  • Call us: 800-926-4997
  • Have us contact you

Additional resources


Existing AT&T Mobility Customers: Call 1-800-331-0500 for care and service-related issues or questions. Thank you for your business.