Mobile Workspace Management

Balance Freedom and Control on Employee Devices with
Dual-Persona

Today’s employees are fiercely independent: They want to access corporate information on their own personal devices when and where they want – and without restrictions. Yet, their devices are often unprotected from data loss that can occur on personal devices.

AT&T Toggle, a cloud-based Mobile Workspace Management solution, lets you blur the lines between work and personal lives to increase productivity, while clearly separating personal and corporate workspaces on the same employee-owned device.

Dual-personas on a single device

This mobile workspace management solution creates two distinct environments to help you control, manage and secure business data on personal smartphones and tablets:

Work mode: This partitioned and encrypted workspace allows users to access corporate email, approved business applications, calendars and more, just as they would on a company-provided device.

Personal mode: Users can text friends, watch movies or play games, just like they usually do. These personal activities remain separate from the work mode. Without a password and PIN, users cannot access corporate content contained in the work mode.

Flexible mobile workspace management

Mobile employees like to work without a lot of constraints, especially by using devices they own themselves. With a mobile workspace management solution, they can:

• Run the app on a selection of smartphones, tablets and operating systems
• Instantly switch back and forth between work and personal modes via an easy to use interface
• Quickly access business email, contacts, corporate-approved applications and content on virtually any carrier network
• Restrict company access to content in personal mode

Fortify protection; simplify control with dual-persona

Access to the corporate workspace is guarded via a password and PIN. A web-based administration portal also helps you:

• Set and enforce access policies
• Centralize, manage and control distribution of corporate apps and content
• Enable and disable corporate applications over the air
• Lock and wipe the work mode environment if the device is lost or stolen or when employees leave the company, without impacting the personal workspace
• View activity reports on device and application usage

Extend the value of corporate assets

The Mobile Workspace Management from AT&T solution allows you to:

• Expand access more securely
• Get more out of your business assets while you offer freedom and control on employee-owned devices.   

AT&T Toggle is part of the AT&T Mobile Enterprise Management portfolio, which includes Mobile Device Management, Telecom Expense and Carrier Management, Mobile Application Management, and Enterprise Mobile Security Service.

Mobile Workspace Management Considerations

Are your employees pushing to access corporate apps and content on personal devices?

Whether you need to provide business individual responsible users (IRUs) with a “bring your own device” (BYOD) solution or respond to users demanding access to work data on their personal devices, the pressure isn’t likely to go away. With a mobile workspace management solution, you can boost productivity and employee morale by responding to their needs, while reducing the risk of data loss from your corporate network.

Are you looking for a single platform to address a range of mobility needs?

AT&T Toggle brings multiple capabilities together into one solution. These include solutions for creating dual personas on one device, integrated content management, corporate data containment and extended email enablement.

Are you looking to expand access to more mobile users with dual-persona?

The AT&T mobile workspace management solutions help you extend access to new subsets of users. For example, you can provide corporate email access to part-time employees, authorized agents, vendors and partners. You can mobilize employees in remote offices with full access to the corporate environment. And you can push corporate-approved content and applications to an expanding mobile inventory of devices to further leverage your information assets.

Do you need an in-house or hosted mobile workspace management solution?

Lean staffs and budgets make it difficult to procure, deploy and manage new solutions.

When you choose a mobile workspace management solution from AT&T, you can reduce capital costs and staff labor demands because we host and manage the cloud-based environment for you for a monthly per-device fee.

Design your Mobile Workspace Management Solution

The AT&T Mobility Solutions Services group can help you design a workspace management solution to meet your needs. They can analyze your requirements and develop an implementation plan, and assess how the solution can be an integral part of your overall strategy for mobile enterprise management.

Dual-Persona Service Delivery

AT&T Toggle is offered as a cloud-based, as-a-service application environment. AT&T hosts the application and provides:

• A virtual infrastructure in an AT&T Internet Data Center
• Management of the network, server and storage infrastructure
• Physical security backed by audit controls

You manage the application and operating system via the web portal.

The AT&T Mobility Solutions Services group can take the guesswork out of deployment. The AT&T Toggle Configuration and Training service can also help you get up and running quickly with your new mobile workspace management solution.

Customer Support for Mobile Workspace Management Solution

Choose from a range of support levels, from silver and gold to more comprehensive platinum support. Silver-level support is provided with your purchase of AT&T Toggle, which includes:   

• Standard business hour support
• 24x7 event reporting
• Tier 2 technical support to triage, escalate and resolve issues and support requests quickly
• A single point of contact for Tier 2+ support to address network operability issues
• "How to" and FAQ support
• On-going service optimization

To learn more about AT&T Toggle, arrange for a configuration and training service, or find out about how AT&T mobile enterprise management solutions can address your organizations challenges, talk to your AT&T representative.