IP Telephony/LAN Management

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AT&T IP Telephony Service provides your business with a complete telephony solution that gives your employees consistent service no matter where they are. Offering a wide array of solutions, from premises-based IP PBXs to centralized network-based IP Telephony platforms, AT&T can help you evolve to the next generation of converged, IP-based communications through in-depth infrastructure assessments as well as the design, deployment and on-going management of your communications environment.

Our Objectives:

• Preserve the availability and integrity of your service
• Preserve the confidentiality of your communications
• Prevent fraudulent use and theft of your VoIP service

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AT&T IP Telephony Service is a natural extension to AT&T VoIP Network services. AT&T has the unique ability to deliver extensive LAN, Wireless LAN, IP Telephony and VoIP services, providing end-to-end management of your voice and data network right to the telephone on the desktop.

To meet business needs AT&T IP Telephony Service offers flexible management options that include planning, project management, installation and testing of network hardware, software and applications, as well as day-to-day operations. We offer you:

• Support for industry-leading IP PBXs and associated LANs (wired and wireless)
• Flexible menu of services that let you select the capabilities that meet your business needs
• Customer care provided 24-hours-per-day, 7-days-per-week by the world class AT&T Global Client Support Center

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• End-to-end support for IP telephony infrastructure including management of the IP PBX servers and gateways with leading edge AT&T iGEMS platform
• End-to-end support for the Wireless LAN access points and access point connection to the wired LAN/WAN
• Provisioning and deployment
• Proactive monitoring and management
• Operations and life cycle support
• Reporting on Service Level Agreement performance, system performance and capacity
• Optional project based professional services

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• Single point of contact for end-to-end IP telephony design, installation and performance
• Quickly perform maintenance tasks such as moves, adds or changes with minimal intervention
• Improve competitive stance by boosting network efficiency and reducing related equipment, facility and staffing expenses
• Seamless integration to optimize your current infrastructure investment with flexibility for growth
• Global reach with global support
• High availability via proactive, around-the-clock, network monitoring and fault isolation/resolution
• Unmatched performance, reliability and quality with Service Level Agreements