AT&T Voice DNA^SM

• Send to a colleague

AT&T Voice DNA^SM provides you a network-based communications solution using AT&T’s industry leading global Internet Protocol (IP) network to deliver enhanced communication capabilities. With AT&T Voice DNA you get a technologically advanced, fully hosted VoIP solution with advanced features, a range of calling plans, and a full suite of management services and tools so you can provide the best overall service to your customers, your employees and your partners.

Do More. The advanced features you get with AT&T Voice DNA can help make your business more productive. Convenient web-based tools let you easily centralize management across your enterprise for the creation and management of employee profiles. Plus you get e-servicing for maintenance, ordering, billing and reporting capabilities. The Personal Web Site lets your employees manage their call logs, check voice mail, and set up call treatments with an easy interface they can access from their office computer or via the Internet.

Get More. Our flexible feature plans and calling plans allow you to include in your system features such as Local, US Long Distance and International which enables you to tailor your AT&T Voice DNA service to meet your communications needs.  And, because the AT&T network delivers AT&T Voice DNA, a premises PBX is not required to provide the VoIP capability. This also means your remote workers and sites, virtually any location that is registered by your remote worker, can be connected with the full range of feature functionality.

Today and Tomorrow. AT&T manages the infrastructure so you don't have to worry about system maintenance and upgrades.  AT&T continues to invest in its network, which helps make sure you get the features you need today while you prepare for tomorrow.

• Send to a colleague

AT&T Voice DNA^SM is an integrated solution that uses the AT&T Global MPLS network and the AT&T Voice over Internet Protocol (VoIP) infrastructure.  This infrastructure includes a network-based Session Initiation Protocol (SIP) telephony platform which layers a virtual hosted IP PBX application.

AT&T Voice DNA utilizes a network Application Server platform, which communicates using SIP signaling with the IP Border Element (IPBE) and the VoIP Call Control Element (CCE). Because the AT&T Voice DNA application server is a hosted system, you receive the benefits of an IP PBX without requiring one on your premises.

(Enlarge Network Diagram)

• Send to a colleague

AT&T Voice DNA^SM provides a broad range of features to help your business.

• A range of calling features to help boost productivity:
  • Call waiting.
  • Locate Me with Scheduler.
  • Call Transfer and Call Forwarding.
  • Click to call.
  • Conferencing (up to 10 users) - three-way calling via the phone and on-demand click-to-conference via the Personal Web Tool.
  • Automated call distribution module.
  • Auto attendant.
  • Unified Messaging - integrated mailbox with wireless service from AT&T; e-mail and pager notification of voicemail messages.
  • Music on hold with customized announcements.
• Web-based Administrator Tool providing centralized administration across your enterprise.
• Personal Web Tool, or end-user web tool, that allows enterprise employees to manage their call information via an easy-to-use interface.
• Support of VoIP administered private dialing plans by completing internal calls within the “Centrex Island” and routing all other calls to the VoIP Network Infrastructure.
• Automated registration of feature rich IP phones and analog adapters certified by AT&T.

• Send to a colleague

AT&T Voice DNA^SM helps you get the most out of your migration to IP.

• Your business can be more productive with advanced features including Unified Messaging, VIP routing, collaboration, conferencing, click-to-call and remote worker / mobility support.
• You can get more done because we help you reduce complexity with centralized control of communications across your entire enterprise including remote, branch and headquarters sites. With AT&T Voice DNA you can easily add sites, users and features.
• Get more for your money thanks to costs savings via avoidance of capital expense for PBXs and key systems and through reduced costs associated with moves, adds and changes.
• Manage your resources better thanks to a variety of service reports such as:
  • Outbound call details.
  • Call distribution queue activity.
  • Hunt groups and call groups.
  • IP phones and adapters provisioned and registered with the network.

• Send to a colleague

• AT&T Business In a Box^SM

Do you have a small location without on-site IT support? Gain VoIP, managed internet service, router, LAN switch, IP VPN, firewall, analog gateway, survivability on outbound calling and WiFi data access with this voice and data solution.

• AT&T IP Flexible Reach

AT&T IP Flexible Reach is a managed Voice over IP communication solution that supports inbound and outbound calling on your data network giving you local, U.S. long distance and international reach for your U.S. sites.

• IP Toll-Free Service

AT&T IP Toll-Free is a managed Voice over IP communication solution that supports inbound toll-free calling on your data network giving you toll-free service for your U.S. sites. Toll-Free calls originate in the PSTN network and are transported over the AT&T MPLS network for delivery via an IP access facility.