Oracle Multitenant Human Capital Management

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Simplifying Human Resource Management [White Paper]

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Managing People and Payroll through a Single Source

Shift your focus from system and vendor management to HR management to attract, train and nurture the best talent.

From recruit to retire, human resource (HR) management becomes a lot more challenging when you add hosting, application management and payroll processing to your responsibilities. Application performance and availability issues can mount as staff struggle with on-going software and hardware upkeep.

Outsourcing hosting, application management and payroll services can be a solution, but not if it means managing multiple providers. You need a total solution from a single source that lets you focus on workforce and talent management, not vendor management: AT&T Workforce Delivered, powered by Oracle®.

Purchase a complete human capital management solution

AT&T Workforce Delivered combines three services into one complete offering to simplify recruit-to-retire processes:

  • A shared, multi-tenant version of certain Oracle® Human Capital Management (HCM) applications
  • Hosting and application management with service level agreement for availability and multi-layer security model
  • Business Processes Outsourcing (BPO) services for payroll and payroll tax processing

Affordable costs, faster deployment with SaaS features

AT&T Workforce Delivered is a Software-as-a-Service (SaaS) solution. Instead of purchasing the necessary Oracle applications, you procure them as a service for a monthly per-user subscription fee - including annual software maintenance.

The pre-configured applications run on AT&T servers, decreasing capital equipment costs and deployment time for new services.

Receive automatic software updates

Why wait for an annual software upgrade to adopt advanced capabilities in workforce and talent management? With AT&T Workforce Delivered you receive:

  • Automatic Oracle HCM updates when such updates are released by Oracle
  • Quick access to innovative software features and functionality
  • Periodic hardware refreshes to help maintain uptime

Scale to meet peak demands

Based on the AT&T Synaptic InfrastructureSM - a utility computing platform providing scalability - AT&T Workforce Delivered can provide a burst of capacity when you need it for peak demands, such as open benefits enrollment period.

Simplify payroll processing

With over 15 years of payroll processing experience, AT&T can help you meet the need for timely, accurate paychecks and payroll tax compliance. We offer:

  • Certified payroll and payroll tax specialists
  • Expertise across all states and jurisdictions
  • A consolidated system of record for HR and payroll for data integrity and accuracy
  • Clear visibility into your payroll database
  • Full services across the payroll lifecycle

One provider, multiple services

With AT&T Workforce Delivered, you can have a complete solution for human capital management and payroll, so you can shift your focus from system and vendor management to finding, managing and rewarding the best and brightest talent.

Learn about other AT&T solutions for Oracle, including application and application consulting services. We also offer services for enterprise and eCommerce applications.

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You may have these questions as you consider AT&T Workforce Delivered for your business:

Do you have the time and resources to manage a comprehensive HCM solution?

Enterprise applications and infrastructures require on-going management tasks to keep performance and availability high. With so much time and money spent on constant upkeep, you can miss the opportunity to tap into the full value of Oracle® HCM capabilities.

AT&T Workforce Delivered frees your from system management, so you can go beyond basic HR, benefits and payroll to advanced workforce and talent management.

Should you choose a dedicated or a shared SaaS solution?

You need to consider cost, configuration and upgrade needs before making a decision:

Get more from Oracle HCM applications: Move from basic HR services to advanced workforce and talent management.

Dedicated solutions: You buy HCM applications and pay annual maintenance fees. AT&T owns the hardware and supports unique software configurations. Oracle upgrades are typically done for an added fee as required by the customer. A fixed monthly cost covers these services.

SaaS solutions: AT&T owns the hardware and licenses Oracle applications and pays annual maintenance fees. Configurations are standard across shared servers. Oracle upgrades are included. You pay a monthly per-user subscription fee.

How much flexibility do you need?

With AT&T Workforce Delivered, you won't have to "guesstimate" the computing capacity you need or endure lengthy procurement cycles. You can access extra power quickly and efficiently to meet performance peaks, rollout new services or add more users.

AT&T payroll processing services are also flexible. We can support the entire lifecycle, just one part or many - from on-boarding employees and processing paychecks to paying taxes, reporting and help desk support. Either way, you maintain ownership and visibility into your data.

What are the advantages to working with one provider for HR and payroll outsourcing?

When you choose AT&T as your single provider for hosting, application management and payroll services, you benefit from one, consolidated system of records to pull data from, whether you're updating benefits or cutting paychecks. By reducing the need for custom interfaces between systems and vendors, a single provider can help increase data accuracy and consistency.

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Service Delivery

AT&T Workforce Delivered service includes:

  • SaaS deployment with a monthly per-user subscription fee
  • Access to shared computing resources in an AT&T Internet Data Center
  • Pre-configured Oracle HCM applications
  • 24x7x365 monitoring, management and support
  • Service level agreement (SLA) up to 99.9 percent availability
  • End-to-end security validated by SAS 70 Type II examination, SysTrust audits and international security certifications
  • Automatic updates for the latest features and functions as released by Oracle
  • Optional business process SLA for payroll services

Customer Support

A dedicated AT&T account team provides a single point of contact to manage services and resolve issues. Around-the-clock support provides you with access to Oracle® HCM and payroll experts. An online portal lets you monitor application performance, generate reports, track the status of changes and cases and communicate with your support team.

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For information on a total human capital management solution to manage people, payroll and payroll taxes, contact us today about AT&T Workforce Delivered.

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