IBM WebSphere Commerce Consulting

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Whether your goal is to boost sales, increase loyalty, automate processes, capture data, simplify transactions or make it easier for partners to do business with you, AT&T can help.

Our professionals are skilled at creating everything from simple online stores to fully integrated multi-channel sales networks using IBM® WebSphere® Commerce’s capabilities. As an IBM Premier Business Partner, AT&T brings proven capabilities and experience to make WebSphere Commerce work for you, including:

• A unique focus on training. IBM selected AT&T to write courseware and develop certification tests for WebSphere Commerce V6
• Extensive product expertise. Our team of professionals includes former IBM Global Services employees, IBM product developers and architects and IBM instructors – some with over 10 years of WebSphere Commerce experience, giving our customers immediate access to skilled resources
• Proven track record. Our implementation process lets customers rest easy about entrusting us with their strategic IT projects
• Third-Party Integration. We have experience integrating third-party applications, giving you the simplicity of dealing with a single partner
• Mature delivery model. With lessons learned from our years of experience, we reduce risk and keep your project on schedule and on budget, enabling your key internal resources to focus on core initiatives

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Our certified professionals are skilled at implementing everything from simple online stores to fully integrated multi-channel sales networks using IBM WebSphere Commerce’s capabilities. Our specific services are described below.

Implementation and Store Development Services to get your IBM WebSphere Commerce up and running so you hit the market faster. Specifically, we can:

• Incorporate new sites and page designs
• Create custom shopping flows such as catalog navigation and checkout
• “Re-skin” the site with a new look and feel
• Integrate your store with content management tools
• Enable special features such as site metrics and advanced search and discovery capabilities
• Write commands to support new business logic

Upgrade and Migration Services that tap our experience with all editions of IBM WebSphere Commerce (Express, Professional and Enterprise). We’re also skilled in upgrading clients from older versions such as V5.x to V6.0 or migrating them from a home-grown solution to WebSphere Commerce.

Upgrade Assessment to help you decide whether upgrading to the latest software release makes sense for you. We’ll work with you to consider issues such as discontinued support, new features and functions, scalability of the application and the technical tasks necessary to complete the upgrade.

Application Integration Services to tie other applications with your IBM WebSphere Commerce software. We make the most of what you already have, integrating IBM WebSphere Commerce with your backend systems, multi-channel solutions and bolt-on applications.

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• Single point of contact and accountability
• Proven, structured approach and methodology
• Certified technical leadership in WebSphere Commerce
• More than a decade of experience implementing and integrating large-scale WebSphere Commerce websites
• Built to be low-maintenance and worry-free

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• Improve your customers’ experience and better understand how they use your site
• Solidify relationships with buyers, suppliers and others
• Streamline your purchasing processes and lower costs
• Be first to introduce new features or improve your functionality
• Respond quickly to changes and trends
• Adopt new sales channels
• Reduce resource constraints and save IT time

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