Oracle Solutions

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For great performance from Oracle enterprise resource planning (ERP) applications, take advantage of comprehensive services from AT&T - an Oracle Certified Advantage Partner.

We’re skilled at getting Oracle software running, keeping it running and extracting its full value. Let AT&T handle tasks that can be time-consuming and expensive for you to manage in house, draining hours and dollars better spent on growing your business. We’ll be your trusted provider at every phase of the application lifecycle.

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AT&T can take complete responsibility for your Oracle environment and all operational support services required to optimize it:

• Get your Oracle software up and running smoothly and quickly, whether it's a fresh installation, upgrade or migration from another environment
• Host and support Oracle applications in a secure, world-class AT&T data center...and do the same for more than 40 integrated applications such as Agile, Kronos, Demantra and Hyperion
• Optimize Oracle applications to improve business processes
• Provide a single point of contact to manage your services, resolve issues and spot opportunities for improvement
• Deploy new features quickly, at reasonable cost, so your system stays effective and current
• Proactively monitor and maintain applications and interfaces for a predictable, high level of system performance
• Support the production environment 24 x 7
• Apply patches, fixes and updates
• Develop and manage interfaces
• Offer flexible pricing options for technical, functional and enhancement support
• Furnish you with a client tool (MAST^SM) for monitoring application performance, generating reports, tracking the status of changes and cases and communicating with your support team
• Provide service level agreements on availability, response time or critical business processes

The Oracle Modules AT&T Hosts, Manages and Supports:

• Oracle E-Business Suite (EBS)
• Oracle Customer Relationship Management (CRM)
• Oracle Supply Chain Management (SCM)
• Oracle Financial Management
• Oracle Human Resource Management
• Oracle Business Intelligence Enterprise Edition (OBIEE)
• Oracle Data Hub
• Oracle Fusion Middleware

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• Immediate Oracle expertise available 24 x 7 x 365
• Dedicated account lead who understands your business processes and technology
• Flexible monthly costs and scalability
• Functional help desk staff with industry expertise
• Proactive maintenance and monitoring
• Managed hosting with optional utility computing on the AT&T Synaptic Infrastructure^SM
• Business process service level agreements available
• Continuous guidance on application functionality and operations based on your unique business needs

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• Gain improved system performance and utilization
• Focus on your business – not on system issues
• Work with a dedicated account lead who understands your business processes and technology
• Tap into special expertise, offload time-draining tasks, and avoid the need to hire or train staff
• Reduce your total cost of ownership; save on additional hardware investments, computing capacity and technical staffing
• Avoid unscheduled downtime and unplanned maintenance
• Enjoy quick time-to-benefit with easy installation and rapid deployment of pre-tested and pre-patched applications

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• Ariba Solutions

The whole idea behind using Ariba's spend management applications is to wring the most from every dollar.

• ATG Solutions

Why worry about the availability and performance of your online revenue channel? AT&T offers hosting and application management services for ATG software so you can focus on winning customers and selling products.

• Hyperion Solutions

Many companies rely on Oracle Hyperion financial planning and management software to unlock the hidden value of information in ERP systems – and to gain financial visibility to lead their companies into the future.

• IBM WebSphere Application Server Solutions

AT&T's services for IBM WebSphere Application Server (WAS) help you build, run, integrate and manage dynamic web applications – websites, intranets, and extranets – that adapt quickly to business change.

• IBM WebSphere Commerce Solutions

Make the most of your IBM WebSphere® Commerce software and keep it running at its peak by relying on the application management expertise of AT&T, an IBM Premier Business Partner.

• Microsoft Exchange Solutions

Using Microsoft® Exchange as a foundation, AT&T applies the know-how, resources and tools to manage and maintain your enterprise messaging system for you.

• Microsoft Office Communications Server Solutions

With the unified communications capabilities of Microsoft Office Communications Server 2007, the walls dissolve between telecommunications and computing, allowing workers to check messages and stay in touch more simply and easily—and with more control.

• Microsoft SharePoint Solutions

AT&T can implement, host and manage Microsoft® Office SharePoint Server 2007  for you cost-effectively.

• PeopleSoft Solutions

Why get bogged down managing your PeopleSoft applications internally? From over a decade of experience serving PeopleSoft clients, examining their systems and solving their problems, AT&T’s specialists know PeopleSoft inside and out.

• SAP Solutions

SAP solutions are built to empower every aspect of your business—but you need the right expertise to release that power.

• Siebel Solutions

AT&T's services give you all the benefits of using Siebel CRM software without the hassles and headaches of managing it yourself. We’ll act as an extension of your IT staff to manage and support your Siebel software quickly, efficiently, painlessly and economically.