Microsoft Office Communications Server Solutions

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With the unified communications capabilities of Microsoft Office Communications Server 2007, the walls dissolve between telecommunications and computing, allowing workers to check messages and stay in touch more simply and easily—and with more control.

But such a new and comprehensive capability is bound to be overwhelming for most in-house IT departments to deploy, maintain and support. By managing and hosting Microsoft Office Communications Server for you, AT&T helps you take advantage of this breakthrough technology without the risks.

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As good as Microsoft OCS is, it’s even better with the features AT&T has wrapped around the core service:

• Choice of Microsoft OCS components—start with the one(s) you need most
• Optional integration with Microsoft Exchange 2007 Unified Messaging
• Enhanced security options for Instant Messaging
• Instant Messaging logging, archiving and auditing
• Configuration of Instant Messaging Federation with business partners and interoperability with public IM services such as MSN, Yahoo and AOL
• Management reports on Instant Messaging, Conferencing and Voice Call usage
• Optional integration with your existing telephony environment, including:
• • The ability to deploy only VoIP Phone or PC-based communicator software, or both
  • Your choice of simply integrating Presence information between OCS endpoints and PBX phones or of “forking” live calls between each system to all endpoints
  • Directing missed calls made to OCS endpoints (or PBX phones) to the Microsoft Exchange 2007 Unified Messaging system

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• Dedicated application environment
• Customizations that consider voice quality and bandwidth needs
• Quality of Experience (QoE) monitoring
• Support for such OCS endpoint devices as IP Phones and Microsoft Roundtable
• Integration with on-premises Active Directory
• Layered security features including firewall, intrusion detection and Secure Socket Layer (SSL) certificates  
• Protection against failure or disaster with backups and restoration
• Software updates, patch management, named point of contact and around-the-clock support
• Service level agreements and flexible service options
• Customer tool on the AT&T BusinessDirect® portal that lets you monitor performance, track status of changes and cases, and communicate with your support team
• Optional hosting of, and integration with, Microsoft Exchange and SharePoint 

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• Your IT resources are free to work on core business problems
• Predictable costs with a fixed monthly hosting fee, and lower total cost of ownership
• Uninterrupted performance even with fluctuating levels of demand
• Increased value from your software
• The ability to adopt unified communications gradually, at a rate your organization can absorb

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