Microsoft Exchange Solutions

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Using Microsoft® Exchange as a foundation, AT&T applies the know-how, resources and tools to manage and maintain your enterprise messaging system for you.

A Microsoft Gold Certified Partner, AT&T has the expertise clients trust. We shoulder the burden of installing, hosting, managing, securing, updating and expanding your Microsoft Exchange environment… and all the while, you pay a predictable monthly fee for each user. Features include:

• 24 x 7 monitoring and support
• Flexible options for mailbox storage, backups and disaster recovery
• Outlook Web Access with Secure Sockets Layer (SSL) certificates, firewall, and intrusion detection
• Software updates and patch management
• Comprehensive service level agreements
• Hosting from data centers in the U.S., Europe and Asia

AT&T’s secure server environment applies sophisticated backup systems to help prevent outages. Storage and networks are based on our utility computing platform, expanding and contracting as demand fluctuates. And our facilities and processes pass audits such as SAS 70 Type II, SysTrust and ISO 9001.

We also offer optional specialized services to augment our core Microsoft Exchange hosting and management service:

• Email Defense
• Mobile Messaging
• Unified Messaging
• Email Archiving, Compliance and eDiscovery
• Disaster Recovery and Business Continuity
• Professional Services

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Enhanced Services to Augment Your Messaging Solution

Email Defense: Uses MX Logic® to stop hazardous emails while they’re still only threats—before they enter your network.

Mobile Messaging:  Supports all the latest mobile devices and technologies – cell phones, PDAs, smartphones, kiosks and laptop – and handling every aspect of your wireless email solution so you don’t have to worry about installing the software, setting up new users, upgrading technologies or wiping information from devices that are lost or no longer in use.

Unified Messaging:  Delivers access to email, voicemail, faxes through a single inbox. Employees can send, receive and find information quickly and easily… no matter where they are or what electronic form the information takes.

Email Archiving, Compliance, and eDiscovery:  Lets you keep the messages you need and retrieve them at will. Based on the industry’s leading product,Symantec Enterprise Vault, AT&T’s solution includes customized archival policies, built-in classification and search features, automatic PST file migration, seamless access to archived messages, offline access to the archives, customized retention policies, and efficient search and export functions.

Disaster Recovery and Business Continuity:  Helps you avoid losses in productivity and profitability. Our solution follows industry best practices to help safeguard your business interests with flexible coverage parameters, workable architecture,  continuous data replications, automatic failover and failback, and regular preparedness testing.

Professional Services:  Delivers services for upgrades from previous version of Exchange, migrations from other email platforms such as Lotus Notes and Groupwise, onboarding to hosting environment, customizing and branding your Outlook Web Access and integrating and synchronizing your Active Directory environment with our hosted environment.

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• Low total cost of ownership and potential savings
• Predictable costs for maintaining and expanding the solution
• Flexibility to choose features and options you need
• High performance and reliability to avoid system downtime
• Multi-layered security and services to reduce risks to your business
• Unflagging productivity for end-users
• Knowledgeable support team; attentive service from people you know by name

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• Dedicated environment adaptable to your needs
• Comprehensive messaging and collaboration solution, including collaboration and portal based on Microsoft Office SharePoint Server; instant messaging and unified communications based on Microsoft Office Communications Server
• 24 x 7 monitoring and support
• Hosting from data centers in the U.S., Europe and Asia
• Flexible options for mailbox storage, backups and disaster recovery
• Outlook Web Access with Secure Sockets Layer (SSL) certificates, firewall, and intrusion detection
• Software updates and patch management
• Comprehensive service level agreements
• Client-side monitoring and tracking
• Optional add-ons and expanded services such as security, mobility, archiving

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