ATG Solutions

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Why worry about the availability and performance of your online revenue channel?  AT&T offers hosting and application management services for ATG software so you can focus on winning customers and selling products.

Building your eCommerce website with ATG software lets you create highly personalized shopping experiences for customers.  And AT&T’s services help you make the most of your ATG investments. AT&T provides expertise from the network layer through the ATG application layer.

Choose Efficiency, Expertise and Cost Savings

• Offload exacting, time-consuming tasks that interfere with your team’s ability to sharpen the bottom line
• Get expert management of your ATG software – by a whole team of specialists, 24 hours a day – for a fraction of what it would cost you to handle the same tasks in house
• Avoid the equipment, real estate, power, infrastructure setup and staffing expenses of hosting and managing ATG software in your own data centers
• Free IT budget and staff for strategic projects related to your core business

Work With a Trusted ATG Service Provider

As the only vendor today providing full ATG application management services, AT&T has unparalleled experience and knowledge. Since 2008 ATG has trusted us as its exclusive provider of the underlying infrastructure, data center and managed hosting services for its software-as-a-service solution, ATG OnDemand.  

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Expert Application Management Around the Clock

Acting as an extension of your staff, AT&T provides:

• Application management, including the operating system, web server, database software, application server and ATG application
• Fully managed hosting on AT&T’s Synaptic Infrastructure^SM, a utility-based, virtualized hosting platform. You pay only for the capacity you use
• Proactive and preventive services such as continuous monitoring of operations and performance, patch management, and hot fixes so the software runs smoothly day to day
• Triple-layer support from a dedicated 24 x 7 team that understands your business needs and ATG technology
• Change management for prompt, accurate and documented system changes
• Service level agreement for 99.5% availability of your ATG application 
• Client portal so you can self-monitor performance and run reports
• Payment Card Industry certification for the AT&T hosting and application management environments
• Network and security management
• Advanced performance review and analysis by ATG certified professionals

Reliability, Protection, Performance

A trusted name for 125 years, AT&T been building and running enterprise-class IT environments for more than a decade. We’ve supported hundreds of application management clients who rely on enterprise and eCommerce software to speed processes, trim costs, boost sales and keep their business running smoothly. 

When we host and manage your ATG software, you get the same reliability, protection and performance customers have come to expect from AT&T.

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• Single point of accountability for hosting and application management
• Operational expertise you can’t match in-house
• Triple-layer support from a dedicated, 24 x 7 team
• Flexible utility computing platform
• PCI-audited environments for hosting and application services
• Service level agreement of 99.5% availability

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• Offload the burden of managing and hosting ATG software
• Avoid slowdowns, shutdowns, and performance problems
• Rely on skilled, certified ATG experts without having to hire or train
• Handle peak loads and unexpected spikes during busy selling seasons, marketing campaigns, and product launches
• More easily address security challenges and industry regulations

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