Application Integration

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Has your IT infrastructure grown into an unrecognizable maze of software products? Do you need to consolidate your applications into an integrated platform? Are your legacy systems holding you back?

AT&T's Application Integration Services can help. Operating as an extension of your team, we work with you to make the most of your existing business systems and applications. Our integration solutions use service-oriented architecture (SOA) and the latest web services technology to help ensure that your systems are highly scalable, flexible and adaptable to your future business requirements.

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Enterprise Application Integration

AT&T's Enterprise Application Integration (EAI) services help you modernize, consolidate and coordinate the systems you already have in place, while adding new applications and data. Using web services based on service-oriented architecture (SOA), we build bridges between legacy applications and data stores – whether they're within your organization or your external partner's  – giving you seamless functionality between all applications.

Third-Party Application Integration Services

AT&T's integration services for third-party applications let you take advantage of the increased functionality of a best-of-breed strategy, while giving you the simplicity of dealing with a single vendor.

The average eCommerce site must be integrated at 20 to 25 "touch points" to deliver such capabilities as search, customer reviews, analytics, order management and payment processing.  AT&T's application integration team can create a flexible framework to integrate your suite of applications holistically across your entire eCommerce system.

Multichannel Integration Services

Now that cross-channel shopping is mainstream – with consumers expecting all points of access to be interchangeable – retailers are under great pressure to provide a seamless multichannel experience. AT&T is equipped to integrate technologies to give you multichannel consistency and a single view of your customers. As a result, you have all the needed information at your fingertips whether your customer calls, emails, shops online or walks into a store. Among applications we can integrate:

• Gift card and certificate programs
• Kiosk systems
• Loyalty and coupon programs
• Point-of-sale (POS) solutions
• Call centers

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• Integration server technologies such as IBM WebSphere Application Server
• Message brokering technologies
• Full lifecycle management
• Transaction systems
• Web reporting systems
• Functionality mapping and integration for back-end order and inventory management, fulfillment and data warehouse systems

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• Applications that run faster – improving the customer experience and boosting employee productivity
• Easier maintenance and monitoring, allowing you to readily pinpoint problems in your system
• Improved stability and efficiency in your application
• Peace of mind, knowing that the proper safeguards are in place for authentication, authorization, and secure data flow from one system to another
• Better overall effectiveness when all the individual parts of your system are integrated and working together toward common goals

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• Application Support

AT&T's suite of web application support services identifies problems proactively, before they affect your bottom line, and helps ensure that your site performs at its peak - handling traffic and demands placed on it from anywhere around the world.