Unified Communications

Collaborate in a Work Anywhere World with Unified Communications

Transform the way you do business with unified communications.

Many organizations today have a mix of multi-vendor communication and collaboration solutions – from instant messaging, conferencing, email and unified messaging to team collaboration and voice calling. This leaves IT struggling with multiple interfaces and integration points between tools to deliver the seamless "work anywhere" experience users expect.

What is Unified Communications? Unified communications (UC) merges these multiple tools with presence behind a single user interface – easily accessible from almost any device and virtually anywhere – to increase personal productivity and business efficiency in ways no single tool ever could.

Simplify Unified Communications with AT&T

AT&T can be your single-source provider for multi-vendor UC solutions. By combining our solutions with some of the world's leading communication and collaboration tools into a cohesive offering, AT&T can help you:

• Ease access to multiple tools via a single, consistent user interface
• Deliver capabilities to a range of wired and wireless devices
• Preserve investments with a hybrid approach
• Adopt new capabilities more quickly

Improve productivity with UC and presence

Instead of logging into multiple applications, users can have a single sign on and a unified dashboard view into many unified communications tools. Merging UC capabilities with presence data – the availability status of key stakeholders – can help employees:

• Spend less time searching for information and people
• Multi-task smoothly between tools
• Escalate from a chat to a voice call or a web conference within the same session
• Speed decision making and respond more quickly to customers and opportunities

Accelerate processes with UC for Business

AT&T can help you integrate Unified Communication solutions with critical business processes and core applications to speed how your organization gets things done. For example, by communications-enabling an order processing application with presence, you can quickly locate and query a traveling account rep about an order to reduce lag time between sale and revenue.

Mobilize Unified Communications

Since mobility is at the core of everything we do, AT&T can help you:

Voice Transformation: The Future is Now

Begin your evolution to UC with VoIP. Converging separate voice, data and wireless networks to IP is the first step toward evolving to UC. View this infographic to see your evolution path.

• Empower mobile users with UC capabilities
• Simplify mobile deployments with our "any application to any device" approach
• Improve reachability with a single number for fixed and mobile devices
• Extend PBX functionality to mobile devices

Unified Communications for your business

Choose the AT&T delivery model that meets your needs:

Hosted. AT&T hosts your Microsoft applications in AT&T Internet Data Centers.

Managed. AT&T manages a mix of custom UC business solutions you host on-premises, including Cisco and Avaya IP telephony applications.

Cloud. AT&T delivers UC as a Service for a per-seat, per month fee.

Hybrid. A flexible combination of delivery models to help protect investments.

With a rich range of conferencing, collaboration and telepresence solutions, backed by UC consulting services and the world's fastest global IP network, AT&T can be your single source solution for multiple UC benefits.

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