Better Application Performance for ERP, eCommerce and Messaging.
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Proven Methodologies for Application Lifecycle & Performance Management
It's hard to focus on strategic business initiatives while struggling with daily application management tasks - especially with the increasing complexity of business software.
As applications become more capable they become more complicated - demanding more time, resources and expertise to manage them. Multiply that work across all your applications and it amounts to a lot of effort being poured into maintaining the status quo, instead of moving the business forward.
We wanted to focus on what we do well... We decided that managing the Oracle system would not be in the best interest of the company."
Nathan Mirro, IT Director, Anderson Hay & Grain
Proven methodologies for application management and performance monitoring
AT&T application services can free your staff to focus on supporting business growth, while we take care of your applications. With more than 12 years of experience delivering application services to hundreds of customers, you can rely on AT&T to apply best-practices approaches and proven methodologies for application support as we:
- Continuously monitor application performance
- Apply patches and fixes to keep applications current
- Update applications for new capabilities
- Document changes for stability
- Provide 24x7 support
Dependable application services performance
Even a few seconds of delay is too much for impatient employees and wandering customers. AT&T monitors and maintains applications and interfaces to help keep application performance and service levels high. If you choose AT&T as your hosting services provider, you can also benefit from our reliable and scalable global infrastructure and network, which operates at a 99.9 percent availability supported by service level agreements.
"Always on" application management support
A designated applications support team takes the actions needed to keep users productive and business flowing. Support includes:
- A single point of contact for faster resolutions
- Easy access via online or toll-free number
- Diagnostics and troubleshooting
- Help desk support for power users and end users
Application Performance Management with AT&T: Expertise across mission-critical applications
AT&T manages thousands of instances of ERP, custom, eBusiness and messaging and collaboration applications. We apply our application management expertise to help maximize your investments and application performance in these solutions:
Enterprise Applications: Benefit from the world's leading enterprise applications, including
eCommerce Applications: Help establish a reliable online presence with
- ATG® eCommerce
- IBM® WebSphere® Commerce
- Middleware solutions
- Custom application development services [PDF, 728K]
Messaging and Collaboration applications: Enable virtual teams to collaborate with Microsoft® Exchange, SharePoint® and Office Communications Server®
Flexible application services
Choose the service and pricing options that best match your needs.
We take full responsibility for managing the application lifecycle, or just specific phases. With a range of hosting and cloud services, we can manage applications running in an AT&T Internet Data Center or remotely at your site.
AT&T application consulting services can also take on upgrade, customization and integration projects that help you tune business processes that result in more efficient operations.