Toll-Free

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AT&T's toll-free services can extend business reach, enhance customer service and provide essential business continuity solutions. It can be a key differentiator for a contact center today. Understanding the options available, and the power of advanced, network-based offerings, can help any contact center maximize it's effectiveness. And with multiple service options to choose from, you can create a toll-free service plan specifically tailored to your company's needs.

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• Direct Toll Free Service

AT&T Direct® Toll-Free Service enables you to offer toll-free service internationally with the same AT&T toll-free number you already use in the U.S.

• Domestic Toll-Free Service

Inbound Toll-Free services from AT&T provide a variety of options within the United States. Couple this with AT&T's Toll-Free Advanced Features to address your needs, allowing your customers to reach you easily and cost-effectively.

• Global Inbound Service (GIS)

AT&T Global Inbound Service is a sophisticated global solution that allows you to network and integrate your customer service or support operations globally, making the best use of your resources, while enhancing the service you provide to your customers.

• IP Toll-Free Service

AT&T IP Toll-Free is a managed Voice over IP communication solution that supports inbound toll-free calling on your data network giving you toll-free service for your U.S. sites. Toll-Free calls originate in the PSTN network and are transported over the AT&T MPLS network for delivery via an IP access facility.

• International Toll-Free

AT&T International Toll Free enables you to offer an international toll-free number for callers outside the US to reach your office or call center in the United States quickly and easily, by dialing a unique number from the country they're calling.

• Toll-Free Advanced Features

AT&T Toll-Free Advanced Features, coupled with AT&T Toll-Free Services, can help you extend your business’s reach, enhance customer service and help prepare for an emergency. AT&T's continuum of advanced features includes announcements, routing, redirection and control – all can be designed to your specifications.

• Universal International Freephone Numbering (UIFN)

AT&T Universal International Freephone Numbering Service optimizes your marketing spending by using one single toll-free number in all participating countries which streamlines your toll free operations and makes your telecom management easier.