Mobile Remote Access

Highly Secure Connectivity with Mobile Remote Access Services

Use the "E-mail Us" link to request an AT&T mobility specialist contact you about the right mobile solution for your company.

Mobile workers need access to the same tools and applications they use in the office. Mobile Remote Access Services (MRAS) from AT&T provide added security to help keep employees connected to the tools they need to be efficient and productive.

MRAS allow mobile workers to traverse networks - including virtual private networks -- with highly secure, fast and easy access to the same critical resources you rely on, so you can work from virtually anywhere, using almost any wireless device.

Flexible ways to connect from virtually anywhere

AT&T has a range of mobile remote access solutions to address your specific requirements, from our LaptopConnect and Wireless WAN services to our Commercial Connectivity Service. We can help you:

• Provide seamless connections between Wi-Fi, cellular, dial-up and wired networks
• Extend access to remote users when no wired connection is available
• Increase security and compliance

When you need connectivity, LaptopConnect and Wireless WAN provide reliable backup when working on the go.

LaptopConnect: Expand access to data

LaptopConnect simply and conveniently enables wireless workflow with flexible laptop connection options along with the enhanced speeds and coverage of the AT&T network.

With broadband capabilities and Wi-Fi access - included with most of our remote access services - at more than 22,000 participating hot spots, LaptopConnect can provide VPN access to more than just e-mail. It can help mobile workers on the road access corporate applications to be productive and collaborate with team members.

AT&T LaptopConnect flexibly supports:

• Laptops with an embedded wireless (built-in) modem
• LaptopConnect USB cards (plug-in modem)
• LaptopConnect PC cards
• Tethered handsets (BlackBerry® connects to act as a modem)
• Tablets and netbooks
• Wi-Fi (wireless routers that act as mobile Wi-Fi hotspots)

Wireless WAN: Connectivity where "wired" is not available

Wireless WAN connectivity from AT&T can help your business stay connected, reduce installation intervals, and enable data transmission and transaction processing from almost anywhere your business takes you. It allows locations to connect to a corporate infrastructure by using a cellular-enabled router along with a security-enhanced connection to your data center or headquarters location.

A Wireless WAN is typically used with lower bandwidth applications in remote areas without wired connectivity. It can help provide:

• Back up or failover for a wired connection
• Primary access from remote branch or mobile office
• Mobile applications to remote users
• Multi-laptop connectivity
• Credit card authorization for remote merchants

Commercial Connectivity Service: Enhance protection

Sensitive information - from medical records to financial and legal transactions - must be protected with stringent data security and policies. Beyond safeguarding your critical business data, you must have strict controls in place to maintain the privacy of customer data and meet compliance demands.

Commercial Connectivity Service (CCS) establishes standards-based connectivity between your Wide Area Network (WAN) and the AT&T cellular network so your wireless deployment can appear as one remote location on your WAN. It sets up a private connection between your company and AT&T to segregate, filter and route traffic according to rules preserved by the Internet proxy. As mobile users access the network, traffic travels directly through that connection, instead of over the Internet, for highly secure transmissions.

Find out how the AT&T portfolio of mobility services can help you work productively with reliable connectivity features.

Consider

If you're thinking about mobile remote access services for your business, here are some things to consider:

What type of VPN would you use?

Some companies use multiple carriers. Mobile Remote Access Services (MRAS) from AT&T are flexible in supporting both VPNs from AT&T and from other providers.

What devices are your employees using?

MRAS from AT&T support a flexible range of devices. We support many types of laptops with different access methods, including: embedded wireless modems, external modems, and PC and USB LaptopConnect cards. We also support a smartphone handset tethered to your laptop or netbook. The iPad and other new tablets offer exciting new platforms for mobilizing applications and accessing business tools and resources.

Is mobile remote access easy to use?

Access to the AT&T Global Network can be available directly on your laptop or other mobile device. A single sign-on allows you to enable your VPN and access resources in your corporate network.

Do you require global access?

AT&T offers robust global support for traveling and communicating internationally. AT&T operates the nation's fastest mobile broadband network - built on GSM network technology that is used by nearly 90 percent of global wireless subscribers. AT&T also operates the largest U.S. Wi-Fi network. Premier Membership customers have access to more than 135,000 Wi-Fi hotspots in 87 countries through roaming agreements.

What is the potential ROI for these services?

We have ROI tools your AT&T account representative can help you use to evaluate the value of our Wireless WAN and LaptopConnect services to your business.

Design

AT&T mobility specialists can analyze your needs and recommend a design that includes the most appropriate solutions, configurations or devices.

We take your business and regulatory requirements into consideration, as well as the types of applications mobile users will access. Our strategic relationships with suppliers help us design a solution that meets your specific needs for extending enterprise applications to mobile workers.

Service Delivery

The biggest impediments to adopting a new service are the cost and pain of switching, and the risk of changing providers. AT&T technical and solutions professionals can help you migrate smoothly to get started on your new service. These professionals have industry-specific expertise with network architectures and end-user applications to help implement a solution that will keep your employees productive.

Customer Support

AT&T has mobility technical support teams, help desk services and end-user support to assist you with your remote access services.

If you want a solution from AT&T for your mobile remote access services, contact us today at the AT&T Business Direct|Premier ordering and provisioning portal.