Machine-to-Machine (M2M)

Automate Processes with Machine-to-Machine Connections

Machine-to-Machine (M2M) solutions wirelessly connect millions of diverse devices to a network, enabling two-way communication. From trucks and turbines to heart monitors and vending machines, M2M allows network-ready devices to connect and share reliable real-time data via radio signals. Monitored and managed remotely, M2M automates processes in industries from transportation to healthcare.

Increase efficiency with Machine-to-Machine

Organizations connecting M2M devices to a network can quickly see the potential savings in time, cost and labor. Transmitting information wirelessly at its source - from a vehicle, instrument, house or business - and receiving valuable feedback not only automates manual processes, it helps to streamline service provisioning and billing. Multiply the number of connected devices you have, and you can see the powerful possibilities.

• Replace on-site meter readings with electronic transmissions from meters to your billing systems
• Monitor electricity grids for capacity and outage conditions, to enable isolation and repair of disruptions
• Speed service calls by route planning and tracking for pick-ups and delivery
• Remotely monitor patient conditions after medical procedures, so they can recover in comfort at home
• Provide visibility into remote assets, like construction equipment or pipelines

M2M with AT&T opens new opportunities

"A truly innovative smartphone solution... setting the standard for others to follow."

- 2011 GSMA Judging Panel

Capturing and acting upon reliable real-time data transforms information and services you can provide. Use M2M to change processes within your organization, or develop enhanced services to offer customers.

Relying on years of experience developing innovations in fleet management, mobile workforce management, vehicle safety and package delivery tracking, AT&T can help you:

• Identify and adapt M2M solutions to your business needs
• Improve the performance of business processes
• Introduce new services
• Enhance profitability
• Improve service quality
• Strengthen customer relationships

Combine reach and M2M experience with AT&T

AT&T combines years of wireless experience with the reach of the AT&T global network to deliver:

• Network connectivity, based on the global GSM standard for high-speed wireless delivery and global roaming into 190+ countries
• Easier, more cost-effective management with integrated SIM provisioning, billing and reporting tools
• Support to simplify global deployments
• Access to experts in network connectivity, mobile applications and enterprise technical support

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M2M Considerations

The convergence of rising costs, a tough economy, and the advent of new wireless technologies and devices makes this a good time to think about applying M2M services to your business. As you consider this new model, here are some questions to ask:

Should you build your own M2M solution?

Consider the cost and work involved in executing any critical application or process today. M2M implementations can be complex, but we can help identify roadblocks and simplify the entire process. AT&T tools and service platforms accelerate the development of M2M connectivity and may lower your deployment costs.

Which applications or processes should you automate first?

Our industry consultants and mobility applications specialists can help you identify and prioritize your needs and determine how to proceed with your M2M deployment.

Can your devices be used for M2M connections?

AT&T has certified more than 300 M2M network-ready devices and has enabled two-way communication for millions of connected devices over our wireless network. Our specialists can work with you to help achieve M2M integration across your business systems and devices.

Is M2M right for your industry and business?

AT&T relies on extensive M2M experience across many industries to apply common components and business models, and tailor service and data plans to the unique requirements of your industry and business.

Designing Your M2M Solution

AT&T experts apply proven best practices to help develop a Machine-to-Machine solution that will mobilize your operations. With a century of networking and a decade of M2M experience, AT&T can help plan, design and support a mobility solution that will support your business now and in the future.

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Service Delivery for Your M2M Service

AT&T services simplify deployment of M2M wireless solutions by providing expert assistance and tools to help define, build and support the M2M solution that's right for you.

Our M2M service delivery platforms fully automate service provisioning and billing. They help you to cost-effectively deploy and manage your large-scale M2M wireless data solution, on the fastest mobile broadband network with the broadest global coverage of any U.S. carrier.

Flexible M2M Delivery Options

AT&T Control Center, powered by Jasper Wireless, helps companies manage large-scale wireless deployments by delivering real-time access and leading-edge development, management and diagnostic tools to reduce operational expenses, address new revenue streams and improve time to market.

Enterprise On-Demand is a comprehensive online environment for ordering, real-time activation, online trouble ticket management and reporting. Our custom web portal helps you save time and money through the ability to control and manage your wireless device inventory.

Your M2M Customer Support

Once your M2M solution is launched, AT&T Control Center helps troubleshoot issues through diagnostic tools, as well as increase efficiency and ease management with alerting and business rules. Integrated ticketing tools and enterprise support teams speed resolution for questions or issues.

Current Analysis recently cited the strength of our M2M implementation strategy and mobility services organization, and highlighted AT&T customer care as one reason for our M2M success.

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Contact us today for an AT&T M2M solution that will transform your organization.