Professional Services
In AT&T’s consulting philosophy, "going live" is the beginning of your enterprise application lifecycle, not the end point. We take application management to a whole new level by integrating your applications into your global enterprise and helping to build efficiencies, streamline management tasks and drive revenue growth.
Our Professional Services team is made up of business and technical consultants with the expertise to provide a wide variety of point solutions, designed and delivered to meet your requirements and time frame. Our experience in managed services enables us to:
- Design for long-term maintainability
- Focus on going live with no outstanding issues
- Maintain the outlook that "all problems are my problems"
- Provide full lifecycle application support from strategy to operational deployment
- Target full end-user enablement, not just a successful pilot
- Apply lessons learned from other clients and best practices to provide ongoing strategic planning and operational support
- Provide ongoing application upgrades for current clients using methodologies developed from years of upgrade experience
- Supply daily application management to support all customizations and configurations
- Discovery Workshops: Fact-finding sessions with primary stakeholders to define your project, gather requirements, clarify business goals, promote buy-in on all levels and plan for next steps
- Software Implementation: Using best-practice methodologies and innovative toolkits to carry out new installations and add modules quickly and efficiently
- Upgrades and Migrations: Installing the latest software releases; moving your applications to new platforms
- Customizations and Enhancements: Adding features and functionality to meet your specific needs.
- Custom Application Development: Meeting highly specific business requirements by creating or enhancing applications. Examples include self-service websites and business portals
- Systems Integration: Modernizing systems, connecting and automating processes, and increasing efficiency across software products
- IT Strategy and Business Process Transformation: Assessing your technology to recommend improvements and align it with business processes, conducting long-range IT planning, selecting software, and facilitating planning sessions with executives and stakeholders
- Services tailored to each client’s needs, resources and budget
- High success rate and reliability by following proven processes, choosing teams carefully, and using proprietary tools to track steps, costs and changes.
- Long-term perspective—no quick fixes or shortcuts that cause problems down the road
- Ability to scale and address your needs as they change over time
- Better efficiency and productivity as a result of improvements in technology and business processes
- Cost containment through clearly defined requirements, scope and project fees
- World-class ideas for improvements
- Enhanced security and regulatory compliance
- Improved user experience.
- Operational consistency across worldwide locations
Contact Us
Contact us online about Professional Services or call us at 888-245-7874.
